Floating Retail Banking Representative

Bank of Botetourt • Buchanan, VA

1d • Hybrid

About The Position

Bank of Botetourt has an open position for a Floating Retail Banking Representative for our Lexington and Fairfield Offices. Banking experience is not required but is preferred. Qualified applicants must have the ability to learn and be competent in performing various banking duties such as; processing teller transactions, demonstrating superior customer service and promoting bank products and services.

Requirements

• Ability to learn and be competent in performing various banking duties
• Processing teller transactions
• Demonstrating superior customer service
• Promoting bank products and services

Nice To Haves

• Banking experience is preferred

Responsibilities

• Provides a variety of customer savings, checking and credit account transactions, as well as customer services while maintaining high customer service standards on a part-time basis.
• Greet customers and receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.
• Receives payment on all loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
• Issues certified checks, VISA travel and gift cards, cashier checks and direct customers on how to purchase US Savings Bonds.
• Process bank-by-mail and night depository items and recording proper information on bank forms.
• Close accounts or transfer funds, as requested.
• Collect utility payments and disburses funds to the proper company.
• Completes “IRS Currency Transaction Report 4789” for all cash transactions over $10,000.
• Count, prove and package currency and coin.
• Balance cash drawer and prepare teller sheets.
• Cash checks, pay withdrawals from savings accounts, redeem savings bonds and coupons.
• Continuously demonstrates a helpful, friendly attitude and is committed to providing excellent customer service.
• Know the Bank’s products and services thoroughly.
• Look for opportunities to sell Bank services.
• Sells and/or refers Bank’s products and services to customers and prospects.
• Also participates with manager in the allocation of retail sales goals and the achievement of individual sales goals.
• Maintains the proper amounts of currency and coin in till.
• Understands their role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.
• Maintains a neat and orderly work area and ensures that all negotiable items and confidential records are properly secured.
• Uses computer system to make inquiries as to account status.
• Balance ATMs.
• Assist in receiving and processing deposits for Bank of Botetourt Elementary Savings Program.
• Provide superior customer service.
• Represent the bank in a professional manner.
• Represent Bank of Botetourt in community affairs and events.
• Treat all staff members with the utmost respect and cooperation.
• Conduct business to maximize shareholder value.
• Promptly report known or suspected violations of BSA laws, rules, or regulations involving the bank, its customers, or any other parties, or violations of the bank’s BSA compliance program to the BSA Officer or Coordinator.
• Perform other duties as assigned.

Benefits

• Charitable contributions for education, culture and the arts, social service agencies, charitable activities, community and economic development, and other programs that impact the needs of our communities.
• Encouraged to participate through mentoring, volunteering, sponsoring, and public service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed