Floating Operations Associate

Rocky Mountain PrepDenver, CO
$48,000 - $72,000Hybrid

About The Position

The Floating Operations Associate role is part of the Central Operations Team. This team member will be cross-trained in both Office Manager (OM) and School Operations Manager (SOM) responsibilities and will travel to support campuses during PTO, FMLA, and vacancies. When direct campus coverage is not needed, this role will support the goals and priorities of the Central Operations Team. This position plays a key role in ensuring smooth campus operations by supporting attendance, enrollment, family communication, front office systems, scheduling, and operational logistics while helping maintain a welcoming, organized, and student-centered environment across Rocky Mountain Prep campuses. School Operations Associate at Rocky Mountain Prep will… As a Floating Operations Associate, you’ll support RMP campuses during staff transitions, busy seasons, and special projects. You’ll make sure our systems run smoothly, our families feel supported, and our schools stay focused on learning.

Requirements

  • Fluent in oral and written English and Spanish (required)
  • Access to a personal vehicle and ability to travel between campuses regularly, as campus support is an essential function of this role
  • Demonstrated ability to manage multiple operational priorities, solve problems, and adapt quickly in a fast-paced, student-centered environment
  • Strong organizational, communication, and customer service skills when working with staff, students, families, and school leaders
  • Commitment to educational equity, professionalism, relationship-building, and continuous improvement across diverse school communities
  • Likes working with kids and in a school environment
  • Demonstrate Eligibility to Work in the United States
  • All employees must verify their identity and eligibility to work in the United States at the time of hire.
  • Rocky Mountain Prep does not sponsor visas at this time.

Nice To Haves

  • Experience in school operations, front office management, enrollment, attendance, scheduling, or logistics coordination
  • Proficiency with Google Workspace and student information systems such as Infinite Campus
  • Experience supporting operational systems, including family communication, compliance, student records, event coordination, or technology support

Responsibilities

  • Drive strong attendance (95%+) and full enrollment (100% by October Count) by tracking data, supporting family engagement, and partnering with school teams.
  • Manage attendance and enrollment data in Infinite Campus to meet district and state standards.
  • Support student recruitment and serve as a family engagement liaison during key enrollment windows.
  • Be the welcoming face and voice of the school; answer calls, greet families, and handle inquiries with warmth and professionalism.
  • Coordinate school-wide communication, including newsletters, announcements, and family letters.
  • Respond promptly and effectively to family concerns, ensuring alignment with RMP’s values.
  • Maintain accurate student data in Infinite Campus and ensure compliance across campuses.
  • Manage student and staff devices, track repairs, and provide Tier 1 tech support.
  • Protect the confidentiality of all student and staff information.
  • Support campus leadership with master schedule creation and student scheduling.
  • Process schedule changes and verify that all classes are coded correctly in Infinite Campus.
  • Provide front desk, interpretation, and logistics support across schools.
  • Coordinate event logistics from setup to communication and safety planning.
  • Manage facility, transportation, and food service requests to keep operations running smoothly.
  • Manage supply ordering and track spending in collaboration with the Assistant Principal of Operations.
  • Support uniform or supply sales, ensuring accurate cash handling and inventory management.
  • Promote efficient, transparent systems for ordering and distributing resources.
  • Take ownership of operational outcomes by executing reliable systems that maximize instructional time, support strong attendance and enrollment, and ensure compliance with network, district, and state expectations.
  • Create safe, welcoming, and highly organized environments by maintaining clear routines, responsive communication, and accurate data systems that strengthen family trust and student experience.
  • Collaborate closely with school leaders, teachers, and support staff to implement campus priorities and solve problems that impact learning.
  • Steward resources responsibly, contribute to schoolwide initiatives, and model RMP’s PEAK values while remaining flexible and solutions-oriented in a fast-paced, data-driven environment.

Benefits

  • Paid Time Off – including vacation, personal, and sick days
  • 5 Weeks of Paid Organizational Holidays – including Winter and Summer breaks
  • Comprehensive Health Insurance – medical, dental, and vision coverage, with 100% of medical coverage for employee-only plans.
  • Retirement Through PERA – Public Employees' Retirement Association of Colorado
  • Paid Leave of Absence Options – including parental, medical, and disability leave
  • Mental Health & Wellness Support – to help you thrive personally and professionally
  • Pre-Tax Accounts – flexible spending accounts (FSA), dependent care accounts, and health savings accounts (HSA)
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