Floating Leasing Consultant

URS CAPITAL PARTNERS I LLC•Summerville, SC
•$24 - $25

About The Position

The Floating Leasing Consultant’s primary responsibility is to rent apartments to prospective residents and current residents. The role travels to multiple sites across Maine, Georgia, Tennessee, South Carolina, and North Carolina. It includes leasing, property presentation and cleanliness, application and lease administration, marketing and follow-up, resident service, and general office responsibilities. The consultant is expected to meet a minimum conversion rate of 30% of total traffic to leases and complete URS Properties training within the specified time.

Responsibilities

  • Generate leasing traffic; respond to telephone and internet inquiries; greet and tour prospective residents; qualify prospects; and close leases by obtaining rental applications and deposits.
  • Inspect the office, models, compactor, vacant apartments, and amenity areas daily for cleanliness, and inspect and touch up model units.
  • Process rental applications, obtain required documents, schedule move-ins, and prepare lease file documents.
  • Maintain lease files in accordance with policy and procedure and keep filing current.
  • Record traffic from all sources daily and convert at least 30% of total traffic to leases.
  • Follow up with prospective residents by phone within 24 hours and make at least two additional follow-up contacts.
  • Assist with planning and implementing the community marketing plan, conduct weekly outreach marketing visits, and maintain leads and contacts.
  • Pick up trash, operate the trash compactor when necessary, carry cleaning supplies or a vacuum on stairs, and clean apartments to resident-ready standards when needed.
  • Document occurrences requiring the manager’s attention and immediately contact the Area Vice President regarding emergencies.
  • Record resident service requests accurately and in detail for the maintenance team.
  • Schedule and inspect apartments for turnkey service.
  • Receive and acknowledge resident notices and prepare files.
  • Assist with lease renewals by preparing renewal printouts for manager approval, contacting residents by phone before the 75-day point prior to the end of their initial term, sending letters to residents who cannot be reached by phone, and preparing new leases and applicable addendums.
  • Assemble move-in packages and deliver thorough move-in presentations to new residents.
  • Maintain a competitor market survey at least monthly and visit competitors three times annually.
  • Schedule guest apartment and clubhouse rentals.
  • Operate the office alarm system when opening and closing the office.
  • Calculate daily rent, prorated charges, late fees, and percentages using basic arithmetic.
  • Complete URS Properties training within the time specified by URS.
  • Communicate clearly with residents verbally and in writing, using proper grammar and spelling.
  • Carry and deliver boxes, flowers, newsletters, correspondence, and other items to residents’ apartments.
  • Maintain a clean and neat personal appearance in accordance with URS policy.
  • Treat residents, coworkers, supervisors, and vendors respectfully; answer questions calmly and openly; respond sensitively to concerns and complaints; and demonstrate urgency.
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