Floating Lead Service Technician

Atlantic Housing•Dallas, TX

2d•Onsite

About The Position

The Floating Lead Service Technician is responsible for ensuring REAC Ready standards across assigned sites. This role ensures the success of various projects, including site support, lender-required repairs, site improvements, and due diligence. The technician is accountable for maintaining the physical aspects of the community to meet company standards for safety, appearance, and operation within budget. Daily inspections of grounds, buildings, and community features are required to identify and mitigate hazards. This position oversees property maintenance, repairs, unit make-ready, preventative maintenance, and construction projects, ensuring quality and efficiency. The technician will maintain a well-organized and stocked maintenance shop while adhering to safety standards. Under the direction of the Support Team Supervisor, they will supervise, train, and schedule maintenance activities for assigned projects, monitor work progress, provide assistance and instruction, and report progress to stakeholders. The role requires on-call availability for emergencies and completion of tasks assigned by the Support Team Supervisor. Adherence to federal, state, and local laws, including Fair Housing and OSHA regulations, is mandatory.

Requirements

High school diploma or equivalent (required)
2+ years of supervisory experience (required)
3+ years of multi-family maintenance experience or at least 3+ years of commercial maintenance experience (required)
EPA Sec 608 Certification - either a Type I (small appliances) plus Type II (AC's), or Type Universal (required)
Meeting maintenance financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
Under direction of the Community Manager, accomplishing maintenance human resource objectives by training, assigning, scheduling, coaching, and counseling employees; communicating job expectations; planning, monitoring, and adhering to policies and procedures.
Participating in improving maintenance operational standards by contributing maintenance information to strategic plans; implementing production, productivity, quality, and customer-service standards; resolving problems.
Familiar with plumbing repairs, tile work, HVAC equipment, appliances, carpentry repairs, electrical repairs and all facets of an apartment make ready.
Must have reliable transportation, a valid driver's license and be able to read, write and speak English.
Ability to stand and/or sit for long periods of time, as well as move through the community and maneuver around equipment, climb ladders for repairs, etc.
Must be willing to be on-call
Must be able to climb up and down a ladder.
Excellent communication skills.
Collaborative team player.
Ability to lift and carry objects weighing 50 pounds or more.
Ability to work occasionally in poor weather conditions, including heat, cold, rain, or snow.

Nice To Haves

Travel up to 75%.

Responsibilities

Ensuring REAC Ready standards across assigned sites.
Ensuring the success of assigned projects, including site support, lender-required repairs, site improvements, due diligence, and other projects.
Ensuring the physical aspects of the community meet company standards for safety, appearance, and operation within budgeted financial goals.
Inspecting grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.
Overseeing the physical property, general maintenance repairs, unit make-ready, preventative maintenance, and construction or rehabilitation projects for the apartment community to ensure quality and expediency.
Maintaining a well-organized and property-stocked maintenance shop while adhering to safety standards.
Supervising, training, and scheduling maintenance activities for assigned projects under the direction of the Support Team Supervisor.
Checking work progress of each project on a daily basis, providing immediate assistance and instruction if needed, and reporting progress to stakeholders.
Scheduling and responding to on-call/after-hour emergencies as required.
Completing tasks as assigned by the Support Team Supervisor.
Adhering to federal, state, and local laws pertaining to Fair Housing and OSHA regulations.