Floating General Manager

PCRK Group • Canton, OH

4d • Onsite

About The Position

Massage Envy is looking for a driven, people-focused Floating General Manager to lead in our Canton, OH Region. This role serves as a development and training pathway to a permanent General Manager position. During this period, we focus on identifying the best fit between each leader’s strengths and the needs of an individual location, with the ultimate goal of transitioning them into a dedicated General Manager role overseeing an assigned location. Be a Wellness Leader: Make a meaningful difference in the lives of both your team and your clients every day. Drive Your Career Forward: Access leadership training, development resources, and promotion opportunities. People-First Culture: Join a team built on empathy, connection, and a shared mission to help others feel their best. Industry Leadership: Be part of the #1 massage and skincare provider in the country.

Requirements

• A proven leader with 3+ years of management experience (spa, fitness, retail, or hospitality experience a plus).
• Passionate about wellness and committed to creating a positive environment for both clients and staff.
• A strong communicator and motivator with a knack for building cohesive, productive teams.
• Skilled at interpreting business metrics and using them to drive smart decisions.
• Organized, proactive, and able to thrive in a fast-paced setting.

Responsibilities

• Oversee daily operations for 2 - 3 locations including scheduling, staffing, inventory, payroll, and compliance.
• Lead by example, championing Massage Envy’s core values in every interaction.
• Coach and mentor your team, setting them up for success and encouraging continuous growth.
• Drive performance metrics (sales, member growth, service excellence) to exceed business goals.
• Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for.
• Foster a supportive, high-energy culture where team members feel valued and empowered.

Benefits

• Compensation that includes base salary, generous commissions and bonus opportunities
• Excellent Medical Plans
• Dental & Vision Insurance
• Paid Time Off
• Comprehensive 401k package
• Employee discount on products
• Free massage/skincare services monthly

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed