Floating Customer Service Rep, Upstate Area

SC State Credit Union • Anderson, SC

1d • Hybrid

About The Position

Join SC State Credit Union as a Floating Customer Service Representative! This position offers the unique opportunity to engage with members from various branches, providing a dynamic work environment where no two days are the same. Your dedication to exceeding customer expectations and problem-solving skills will shine in this role. Embrace the challenge of adapting to new settings and making a positive impact on members' financial journeys. As a Floating Customer Service Representative at SC State Credit Union, you will travel between branches, assisting with various customer service tasks. The available position is based out of the Anderson area, with regular travel to all Upstate area locations and periodic travel to other branches including in Spartanburg, Clemson, Seneca and others! Mileage is paid for out of town travel. Your day-to-day responsibilities will include greeting members, processing transactions, resolving inquiries, and promoting credit union products and services. You will have the opportunity to build strong relationships with members and contribute to a positive service experience. Flexibility and adaptability are key traits for success in this role, as you navigate different branch environments and customer needs. Whether you're stationed at the teller line or assisting with account openings, your commitment to excellence and customer-centric approach will make a difference every day.

Requirements

• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Customer-centric mindset.
• Ability to problem-solve effectively.
• Adaptability and flexibility.

Nice To Haves

• Prior experience in customer service roles is beneficial but not required.

Responsibilities

• Travel between branches, assisting with various customer service tasks.
• Greeting members.
• Processing transactions.
• Resolving inquiries.
• Promoting credit union products and services.
• Building strong relationships with members.
• Contributing to a positive service experience.
• Navigating different branch environments and customer needs.
• Assisting at the teller line.
• Assisting with account openings.

Benefits

• Health, RX, Dental, and Vision insurance
• Matching 401k and Discretionary Profit Sharing
• Employer Paid Long Term Disability
• Paid Holidays
• Paid Annual Leave and Sick Leave
• Medical Flex Spending and Dependent Care Accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees