Floating Counselor

CN Guidance and Counseling Services•Long Island, NY
•Onsite

About The Position

The Floating Counselor provides supportive counseling, activities of daily living (ADL) training, crisis intervention, and restorative services, when applicable, to people with psychiatric disabilities in residential programs. The role works across 24-hour supervised residential sites, with coverage locations changing according to site needs and management direction. The counselor supports residents in daily living, community participation, service planning, and personal goals while maintaining required documentation and regulatory compliance. The position also includes 24-hour supervision of residents in congregate facilities and transportation as needed, using a personal vehicle when an agency vehicle is unavailable.

Requirements

  • High school diploma required.
  • At least 5 years of experience in a mental health-related field preferred.
  • Ability to provide transportation using a personal vehicle when an agency vehicle is unavailable.
  • Ability to follow safety protocols and procedures.

Responsibilities

  • Manage a rotating schedule at all 24-hour supervised sites, with coverage locations determined by site need and management.
  • Provide counseling, behavioral interventions, restorative services, assistance negotiating community activities, and crisis management services.
  • Monitor, train, and assist residents with household maintenance to maintain a clean, safe, homelike environment; participate directly in household maintenance when required.
  • Provide coverage at all residential sites as needed.
  • Train, supervise, and assist residents with daily activities, including food purchases, recreation, meal planning, and personal care.
  • Assist residents in developing meaningful service plan goals and provide support to help them achieve those goals.
  • Conduct fire safety training and ensure fire drills are conducted in accordance with regulatory guidelines.
  • Participate in Medicaid-billable activities under the Supervisor’s leadership and ensure required program documentation is current and compliant with regulatory guidelines.
  • Document resident interactions in accordance with agency policies and standards.
  • Meet weekly or as scheduled with assigned primary residents for counseling and to establish and review service plan goals.
  • Maintain collateral contacts with outside service providers and participate in scheduled case conferences.
  • Assist residents in procuring and maintaining financial entitlements.
  • Monitor medications as required.
  • Provide 24-hour supervision to residents in congregate facilities.
  • Provide transportation as needed using a personal vehicle when an agency vehicle is unavailable.
  • Promptly report emergencies, incidents, maintenance issues, and safety issues to a senior Counselor or Supervisor.
  • Participate in scheduled team meetings.
  • Complete admission documentation after intake for new clients.
  • Share relevant data with the individuals to whom it applies to support partnered decision-making and keep clients informed of progress.
  • Complete QI training during onboarding and participate in refresher training as needed.
  • Cultivate an inclusive culture that respects employees’ individual strengths, views, and experiences.
  • Follow safety protocols and procedures and established safety guidelines to help maintain a safe work environment.
  • Perform other duties as assigned.

Benefits

  • Medical insurance, including a $0-deductible Platinum Plus plan with 90% employer-provided benefit
  • Dental insurance
  • Vision insurance
  • Flexible Spending Account
  • 403(b) retirement plan
  • Long-term and short-term disability coverage
  • Legal plan
  • Dependent Care Expense Account
  • Life insurance and supplemental life insurance
  • Pet insurance
  • HRA
  • Training programs, including a mentorship program
  • Potential eligibility for Federal/Public Student Loan Forgiveness
  • Career growth and promotional opportunities
  • Employee perks and discounts, including Broadway shows
  • 5 personal days
  • 10–20 vacation days
  • 12 sick days
  • 12 company-paid holidays yearly
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