Floating Community Manager

Greystar Management Services•Denver, CO

23h

About The Position

The Floating Community Manager manages day-to-day operations at assigned properties, including team members, daily activities, and resources, to achieve budgeted financial and operational goals. The role ensures property operations comply with Company policies and procedures and applicable laws and regulations governing multifamily housing, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position supports property takeovers, team performance and training, budgeting, revenue collection, vendor payments, expense control, lease enforcement, marketing, resident satisfaction, property inspections, employee management, and client/owner relationships. It also prepares accounting, financial, administrative, and other reports. For California properties, the Community Manager uses the state-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized. The role works in an office environment and may frequently involve exposure to outdoor conditions. Local travel may be required for bank deposits, training, outreach events, and other job duties. The posted salary range is $75,000–$95,000. The role may also be eligible for performance-based bonuses. Benefits include medical, dental, vision, disability, and life insurance; paid time off; onsite housing discounts for eligible onsite team members; a paid sabbatical after qualifying service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and additional insurance and legal plans.

Requirements

At least 4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service capabilities sufficient to manage apartment-community operations, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate team work.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
Required licenses and/or certifications for applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on property; must ensure other onsite staff with golf-cart access also have valid licenses.
Proficiency with internet, word processing, spreadsheet, and database-management programs.
Strong proficiency with property-management software.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Experience with Entrata, Yardi, and/or OneSite property-management software.

Responsibilities

Assist with property due diligence and takeovers by completing file audits and unit inspections, conducting interviews, and facilitating onboarding.
Provide performance improvement support to onsite team members through coaching, one-on-one and refresher training, and recommendations for education and training.
Contribute to community budgets by analyzing financial statements, marketing information, and operational reports.
Meet revenue targets by ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial status reports.
Approve vendor, contractor, and service-provider invoices by reconciling work or purchases, verifying insurance certificates, coding charges, and coordinating communications as needed.
Control expenditures within the approved budget and manage petty cash.
Oversee lease enforcement, including approving applications, discounts, and renewal leases; conducting inspections; following notice requirements; handling evictions; and imposing and collecting allowable charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests and resolving service issues; ensure maintenance teams meet Company standards for service requests.
Assist in establishing and implementing online marketing tools, including social media accounts, email and advertising templates, websites, and search optimization.
Monitor online ratings and reputation-management sites and advise onsite teams on responses.
Inspect properties and take appropriate action to ensure buildings, grounds, and amenities meet safety, cleanliness, and appearance standards.
Interview, hire, orient, train, and manage property team members in accordance with Company policies, values, and business practices.
Support client and owner relationships through meetings, property tours, performance updates, and responses to requests.
Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
For California properties, manage the lease process using the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and organized.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions.