Part Time Floating Assistant Manager - Storage Property

Absolute Storage Management•Chattanooga, TN

7d•Hybrid

About The Position

This is a part-time role, approximately 20 hours per week, requiring the individual to float between three storage properties in Chattanooga. The role involves assisting customers with rentals, providing excellent customer service, resolving issues, maintaining property cleanliness and organization, performing minor maintenance, conducting competitor research, and handling administrative tasks such as cash handling, collections, and processing payments. The position also involves assisting tenants with rental truck services if applicable.

Requirements

High school diploma/GED required
Background screening will be conducted at time of hire.
For positions that involve driving, a valid driver’s license and reliable transportation are required.

Nice To Haves

Experience in sales or retail environment preferred
Experience in fast-paced, customer service-related environment preferred
At least one year of experience in property management experience preferred

Responsibilities

Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
Resolves issues professionally and positively
Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
Monitors rates, specials, and revenue-related factors
Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.