Floating Assistant General Manager - Hourly

TRAPPERS SUSHI INC•Covington, WA

17d•$29 - $31•Hybrid

About The Position

We are looking for an experienced Floating Assistant General Manager to provide leadership and operational support primarily at our Parkland and Tacoma restaurants, with occasional coverage in Covington based on business needs. This role is ideal for someone who is adaptable, confident stepping into different restaurant environments, and ready to lead wherever support is needed. The ideal candidate can quickly assess a shift, build trust with an established team, and help keep operations running smoothly. Strong restaurant leadership involves developing team members, maintaining high standards, creating an excellent guest experience, and holding oneself and others accountable. This role requires balancing people, operations, and business needs while remaining calm and solutions-focused in a fast-paced environment. If you enjoy variety, are comfortable supporting multiple locations, and want to grow with an expanding restaurant group, this is a great opportunity.

Requirements

At least two years of restaurant management or comparable hospitality leadership experience.
Experience leading high-volume restaurant operations is strongly preferred.
Demonstrated ability to lead teams, manage shifts, and maintain operational standards with minimal supervision.
Strong understanding of restaurant operations, guest service, food safety, labor management, and cost controls.
Experience coaching employees, addressing performance concerns, and holding team members accountable.
Strong written and verbal communication skills.
Excellent organization, time-management, and problem-solving abilities.
Ability to quickly adjust to different teams, locations, and operational needs.
Ability to remain professional and solutions-focused when priorities shift.
Comfort using scheduling, point-of-sale, payroll, and other restaurant technology.
A valid driver’s license and reliable transportation between assigned locations.
Current Washington State Food Worker Card.
Current MAST permit, or the ability to obtain one within the required timeframe.
Availability to work varying shifts, including days, evenings, weekends, and holidays.

Responsibilities

Provide management coverage and operational support primarily at the Parkland and Tacoma locations.
Provide occasional coverage at the Covington location and other nearby restaurants when business needs require.
Lead daily restaurant operations and help ensure each shift runs safely, efficiently, and successfully.
Support General Managers with staffing, scheduling, training, coaching, performance management, and employee relations.
Lead by example and create a positive, respectful, and accountable workplace.
Deliver an excellent guest experience and promptly address guest concerns.
Monitor food quality, presentation, ticket times, cleanliness, and service standards.
Ensure compliance with company policies, food-safety requirements, alcohol-service requirements, and applicable employment laws.
Support opening and closing procedures, cash handling, deposits, inventory, and other operational controls.
Monitor labor, food costs, waste, and other key operating metrics.
Assist with recruiting, interviewing, onboarding, and training new team members.
Coach team members in real time and document performance or conduct concerns appropriately.
Help ensure required employee certifications and restaurant records remain current.
Communicate operational concerns, staffing needs, and follow-up items to the appropriate General Manager and leadership team.
Adapt quickly to the needs, team dynamics, and operating conditions of each assigned restaurant.
Support company initiatives, new processes, training programs, and special projects.
Perform other related duties and support additional locations as assigned.

Benefits

Medical insurance: 80% employer paid beginning the first day of the month following your start date, with qualifying hours.
DailyPay access, allowing eligible employees to access earned wages before payday.
Two weeks of paid vacation available after 90 days of employment.
401(k) with company match after one year of service.
Voluntary dental and vision coverage.
Employee Assistance Program (EAP).
Paid sick leave in accordance with applicable state and local laws.
Employee meal discounts.
Leadership development and advancement opportunities.
The opportunity to grow toward becoming a General Manager or Managing Partner.
A supportive, team-oriented culture within a growing restaurant group.