Floater Teller - Main
About The Position
TruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious Floating Teller to conduct our members day-to-day transactions at whichever branch has the highest need. Are you a positive person that flourishes with social interaction? Do you enjoy helping the community with quality customer service? Are you looking to join a team-oriented and top-industry company? If yes, keep reading! As a teller, you are valuable to the credit union for being the first point of contact with our in-branch members. With excellent communication, you answer questions and proactively help members choose the best solutions for their financial situation. You perform their transactions and you enjoy listening and empathizing with members to try to remedy any complaints in a calm and composed manner. Excellent organization and time management skills assist in the completion of reports and records, balancing daily transactions, attending meetings, and collaborating with other departments as needed. You get great satisfaction by offering exceptional service to our members that provides everyone enormous success.
Requirements
- Previous customer service or related experience
- Basic understanding of computers and technology
- Strong communicator
- Ability to stay calm under pressure
- Ability to quickly adapt and think critically to solve problems
- Excellent organization and time management skills
Nice To Haves
- Prior cash handling is a plus
- Bilingual in English/Spanish is preferred
Responsibilities
- Conduct day-to-day transactions for members at branches with the highest need.
- Answer member questions and proactively help them choose the best financial solutions.
- Perform member transactions.
- Listen and empathize with members to remedy complaints in a calm and composed manner.
- Complete reports and records.
- Balance daily transactions.
- Attend meetings.
- Collaborate with other departments as needed.
Benefits
- Health coverage
- Dental coverage
- Vision coverage
- Prescription coverage
- Life insurance (at no cost to employees)
- Disability insurance (at no cost to employees)
- Some health insurance plans (at no cost to employees)
- Immediate enrollment in 401(k) plan
- Free parking
- Onsite gym available 24/7
- Generous Paid Time Off (PTO) policy
- 9 paid holidays
- 24 hours/year of time off to volunteer
- 2 paid in-service days
- Tuition assistance
- Student loan assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
