Pest Control - Floater Technician

EcoShield•Detroit, MI

6d•$18 - $20

About The Position

The Floater Technician provides customer service during scheduled maintenance appointments by inspecting for pest activity, delivering effective treatment solutions, and building customer relationships. The role combines hands-on pest-control service with customer care, accurate documentation, and safe, efficient operations. The technician performs interior and exterior treatments, follow-up work, and customer support while maintaining service routes, equipment, inventory, vehicles, and protective gear.

Requirements

At least 1 year of customer service experience.
Must be at least 21 years old.
Valid driver's license and at least 3 consecutive years of driving history; driving a company vehicle is an essential function of the role.
Earn and maintain state-required training and pest-control licensing, if applicable; provided by the employer.

Responsibilities

Perform interior and exterior pest-control treatments using approved products and methods, following safety guidelines and personal protective equipment requirements.
Perform touch-up treatments and follow-up inspections, and provide additional customer support to ensure service effectiveness and customer satisfaction.
Explain treatments, answer customer questions, maintain accurate service records, and communicate with the office as needed.
Follow assigned service routes and schedules and coordinate with office staff and management for efficient service delivery.
Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
Inspect and maintain company vehicles, equipment, and personal protective gear for safe and effective operations.
Deliver high-quality service and follow company standards and procedures to promote customer satisfaction.