Abbeville LA

ARC OF ACADIANA INC•New Iberia, LA

2d•Hybrid

About The Position

As a Residential Floater/Medical Transport Direct Support Professional (DSP) at Arc of Acadiana, your primary responsibility will be transporting participants to medical appointments throughout the New Iberia and Abbeville service areas. You will help participants arrive safely and on time, remain with them during appointments, communicate relevant information, and complete required documentation. This is a full-time position guaranteed a minimum of 32 hours per week. The position may require up to 40 or more hours per week based on appointment schedules, staffing, and operational needs. When not providing medical transportation, you will work as a DSP in assigned Community Group Homes. You must be available to work at least one residential DSP shift per week and may be assigned additional shifts depending on the medical appointment schedule and program needs. Flexibility to work any shift and provide coverage at any home within the assigned service area is essential.

Requirements

High school diploma or equivalent required.
Must possess a valid driver’s license, maintain an acceptable driving record, and be eligible for coverage under Arc of Acadiana’s automobile insurance policy.
Comfortable operating agency vehicles, including vans.
Dependable, compassionate, organized, and able to work independently.
Able to follow instructions, communicate clearly, and use good judgment.
Able to manage appointment schedules and complete accurate documentation.
Available for early mornings, varying shifts, weekends, holidays, assigned on-call coverage, and schedule changes based on program needs.

Nice To Haves

Previous direct-support, caregiving, transportation, or residential experience preferred but not required.

Responsibilities

Safely transport participants to and from medical, dental, therapy, laboratory, and other healthcare appointments.
Review appointment information and ensure required documents, identification, and medical information are available before departure.
Assist participants with entering and exiting vehicles and healthcare facilities.
Remain with participants and provide appropriate supervision and support throughout appointments.
Communicate relevant information to healthcare providers within the scope of the position.
Obtain appointment summaries, instructions, prescriptions, and follow-up information as directed.
Promptly communicate appointment outcomes and concerns to the Program Manager, nursing staff, or other appropriate personnel.
Complete required transportation, mileage, appointment, and participant documentation accurately and on time.
Conduct required vehicle checks and promptly report safety or maintenance concerns.
Assist participants with bathing, dressing, grooming, toileting, feeding, mobility, personal hygiene, and other activities of daily living.
Encourage independence, personal choice, and participation while providing appropriate supervision.
Assist with medication administration after completing required training and certification.
Observe participants for changes in health, behavior, or condition and report concerns promptly.
Assist with meal preparation, cleaning, laundry, and maintaining a safe and orderly home.
Complete progress notes, logs, shift reports, incident reports, and other required documentation.
Remain awake, alert, and with participants throughout assigned shifts.
Follow safety procedures, emergency protocols, individual support plans, and agency policies.
Report directly to the Program Manager, who will coordinate schedules, hours, assignments, and productivity.
Follow site-specific direction from the Home Manager while assigned to a Community Group Home.
Communicate respectfully and professionally with participants, families, healthcare providers, coworkers, and community partners.
Maintain the confidentiality of participant and agency information.
Attend required meetings, training, and in-service education.
Remain flexible and responsive to changing appointment and staffing needs.