Float Teller
About The Position
The Teller is responsible for processing various financial transactions for members, including deposits, withdrawals, and payments. They ensure the accuracy of all transactions, maintain a balanced cash drawer, and provide excellent member service. Tellers also promote HOPE products and services to meet customer needs and support the credit union's sales goals. They play a crucial role in maintaining customer satisfaction and trust. Confidentiality is involved, and sensitive situations may be handled. This position will be required to work at various locations in the HOPE branch network.
Requirements
- Highschool diploma or GED
- 2+ years of experience of cash handling and customer service experience
- Attention to Detail
- Customer Focus
- Integrity
- Organizational Awareness
- Results Orientation
- Teamwork
Responsibilities
- Prepare and process teller transactions efficiently and effectively
- Adhere to established cash handling and balancing procedures
- Provide service excellence to all stakeholders
- Achieve monthly growth and retention targets per individual Retail Work Plan
- Adhere to all HOPE policies, procedures, and security protocols
- Adhere to all regulatory compliance requirements
- Perform general administrative duties such as attending meetings, report production, etc.
- Perform other duties as assigned
- Travel to other branch locations within market to perform teller duties
- Cross-sell HOPE products
Benefits
- Paid Vacation and Sick Time
- 11 Paid Holidays
- 401(k) with Company Match
- Medical, Dental, and Vision Benefits
- Flexible Spending Account (FSA)
- Disability Benefits
- Life Insurance, Critical Illness, Accident
- Employee Assistance Program (EAP)
- Tuition Reimbursement, Professional Development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
