Float Teller

COMMUNITY NATIONAL BANKMidland, TX
Onsite

About The Position

Under general supervision, but in line with established policies & procedures, provide a variety of service functions for customers. This role involves calculating daily transactions, balancing currency, coin, and checks, cashing checks, processing various customer transactions, and promoting strong customer interactions. The Float Teller will also demonstrate good risk management decisions and float between all branches as needed.

Requirements

  • High school diploma or GED required.
  • 6+ months of cash handling experience required.
  • Advanced knowledge of principles and processes for providing customer and personal services.
  • Advanced knowledge of basic mathematics to solve problems and account for large sums of money.
  • Intermediate knowledge of administrative and clerical procedures and systems.
  • Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Advanced knowledge of basic computer programs and phones.
  • Ability to make appropriate job decisions following standard office policies and past precedents.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to adapt to technological changes and apply new knowledge to responsibilities.
  • Ability to work at multiple branch locations as needed.

Nice To Haves

  • 1-2 years of experience as a teller preferred.

Responsibilities

  • Staying up to date on and complying with all applicable banking laws and regulations as well as CNB policies and procedures.
  • Calculating daily transactions and balancing currency, coin, and all checks in teller drawer.
  • Cashing checks and paying out money after verifying signatures, amounts, and account sufficiency.
  • Entering customer transactions into the teller system.
  • Examining checks for endorsements and verifying other information.
  • Attempting to resolve problems or discrepancies concerning customers' accounts.
  • Preparing and verifying cashier's checks.
  • Processing transactions such as loan payments, money orders, cash advances, and traveler's checks.
  • Answering telephones and assisting customers with questions or directing them to the appropriate department.
  • Identifying transaction mistakes when debits and credits do not balance.
  • Sorting and filing deposit slips and checks.
  • Promoting strong customer and client interactions to build relationships.
  • Demonstrating good risk management decisions, including displaying solid knowledge of CNB policies for fraud prevention and robbery.
  • Floating between all branches as needed.
  • Maintaining regular and punctual attendance.
  • Working cooperatively with others.
  • Working overtime as needed.
  • Performing other duties as required or assigned.
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