Float Teller

WMCU•Jenison, MI

4d•Hybrid

About The Position

WMCU is looking for an enthusiastic individual to join our team as a Float Teller in Grand Rapids. Our Float Tellers are responsible for providing members with professional and confidential service while handling their transactions by phone, in person, or by mail.

Requirements

Positive team player mindset.
High school diploma or GED required.
1+ years of cash handling experience.
Outstanding customer service skills.
Must have excellent written and oral communication skills.
Effective organizational skills and attention to detail.
Able to pass a background check.
Be able to work Monday - Friday, occasional Saturdays.
Travel to all Grand Rapids branches.

Responsibilities

Balance your checks and a cash drawer every day and report any discrepancies to your supervisor.
Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions to help members meet their financial goals.
Manage time efficiently and take initiative within the branch; seek opportunities to develop or enhance knowledge.
Demonstrate flexibility and a positive attitude when faced with complex situations.
Cash share drafts/checks and process withdrawals; pay out money after verification of signatures and member balances.
Answer phones promptly and professionally.
Travel to any of our 7 Grand Rapids offices as needed.
Meet and exceed teller referral goals.
Follow safety and security procedures regarding robbery and emergency situations, secure areas, and communicate suspicious activity to management.
Understanding of all policies and procedures and compliance related issues, specifically BSA/AML and OFAC.