Float Teller

AVB Bank•Broken Arrow, OK

41d•Onsite

About The Position

The Teller position is part of the Retail Team, the team that is the “face” of AVB Bank. Our Tellers don’t have sales quotas intended to pressure customers into other bank products. Instead, we REWARD our team members for providing outstanding customer service and for knowing when customers can benefit from services we offer.

Requirements

Basic math and computer skills
Ability to speak, read, and write fluently in English
High School Diploma or equivalent
Two years cash handling and customer service experience
Time spent standing: 5-8 hours/day
Lift (weight): Up to 50 pounds, periodically
Ability to see details at a close range
Ability to enter confined spaces (i.e., vault) for customer assistance
Ability to efficiently process data, discern patterns, and recognize inconsistencies in information.

Nice To Haves

Teller experience preferred

Responsibilities

Provide prompt and courteous service to customers
Accept deposits of cash and/or checks
Process withdrawals and cash checks up to designated limits
Accept loan payments of all types
Sell cashiers checks and money orders.
Process cash advances on credit/debit cards
Report suspicious transactions, activity, or situations to appropriate personnel
Complete routine training in all areas of compliance including about the importance, requirements, and procedures for completing Currency Transaction Reports (CTRs) and Regulation CC holds
Follow procedures for all transactions and processes
Acquire and maintain comprehensive product knowledge
Promote and cross sell bank products and services, refer customers to appropriate staff for new products and services
Be active in community service: attend bank functions within the community, interact with customers to create a community relationship, identify opportunities for new business