Float Teller/RSR

First State Bank of St. Charles•O’Fallon, MO

20d•Onsite

About The Position

First State Bank is seeking a Float Teller/Retail Services Representative to work onsite at our O’Fallon, MO Branch location. This position requires customer service and previous banking experience. The role involves traveling to different locations to cover staffing shortages and performing all duties required of a Teller/RSR by following established policies and procedures.

Requirements

High school diploma or general education degree (GED) required.
One to two years related experience and/or training required.
Must have reliable transportation.
Must have flexibility for schedule changes.
Must be available to work Saturdays.
Must complete a background check and drug testing as a condition of employment.

Nice To Haves

Customer service experience.
Previous banking experience.
Two to four years related experience and/or training preferred.

Responsibilities

Promotes and maintains a professional team atmosphere.
Supports customers in a prompt, courteous, and professional manner.
Greets customers as they enter the bank.
Provides focused and friendly customer service.
Creates an interaction where the customer feels valued and respected.
Builds trusted relationships by demonstrating care and involvement during customer interactions.
Communicates clearly and politely to understand and anticipate customer needs.
Performs teller functions including maintaining and balancing cash, completing customer transactions quickly and accurately, maneuvering computer systems and equipment, following bank policies and procedures, and balancing the vault.
Establishes customer account relationships by opening various types of accounts such as checking, savings, certificates of deposits, IRAs, and merchant bankcard.
Has knowledge of current IRA regulations with the ability to open and maintain new and existing IRAs.
Obtains and completes all necessary documentation for proper establishment of accounts.
Obtains basic knowledge of various bank services to effectively promote and cross-sell all bank products and services.
Completes required regulatory training and any additional training necessary for proficiency.
Completes all required compliance training and complies with the Bank Secrecy Act and Anti-Money Laundering Act.
Adheres to all bank security and safety measures.
Reports to the specific branch assigned to work at and stays in contact with supervisor to ensure schedule is determined for the upcoming week.
Arrives to work on time and takes breaks/lunches as designated.