Float Scheduling Coordinator

Fairview Health Services•Minneapolis, MN

13d•Onsite

About The Position

Fairview is looking for a Scheduling Coordinator to join the behavioral staff team! This position is approved for 80 hours per two weeks. The Scheduling Coordinator is responsible for serving patients, providers, and staff in facilitating access to services, tests, procedures, etc. at the direction of the care provider. The Scheduling Coordinator coordinates the flow and exchange of information related to patients’ activity and performs registration and scheduling functions, as well as other clerical functions that meet the needs of scheduling.

Requirements

Ability to use appropriate computer applications.
Capable of working independently and demonstrate critical thinking skills.
Ability to accept change and empower those around you to engage in ongoing process improvement.
An understanding of Dignity, Integrity, Service, Compassion and Innovation.

Nice To Haves

Vocational training/certificate in any of the following areas: medical receptionist, office management and technology, administrative specialist, etc.
High standard of creative prioritization skills and priority setting.
Shown focus on customer service/patient service with every interaction.
Excellent public relations and interpersonal/communication skills.
Work as an effective team member to deliver outstanding care.

Responsibilities

Acquires vital consent from patient for medical records, authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers.
Communicates with patient, staff and referring physician regarding authorization decisions.
Schedules services such as tests, procedures, follow-up visits and any other services the patient may require as taken from Doctor’s orders.
Produces efficient and accurate schedules and associated reports.
Records and updates schedule changes accurately.
Monitors discharge status of patient, discharges patients and coordinates discharge communication procedures to referring physician.
Responsible for answering of multiple telephone lines and looking after the caller’s needs quickly and thoroughly.
Participates actively in department decision-making, coordinating patients schedules for multiple subject areas.