Float Scheduler-Fort Worth, Tx

The US Oncology Network•Fort Worth, TX

17h•Onsite

About The Position

The US Oncology Network is looking for a Float Scheduler to join their team at Texas Oncology. This full-time position will support their DFW West Region clinics. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. They are committed to making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Texas Oncology uses leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help their patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Requirements

High school diploma or equivalent required.
Position is entry level and requires 0-3 years’ experience preferably in a medical office setting.
Knowledge of medical terminology and coding a plus.
Must have excellent communication skills, written and verbal.
Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Nice To Haves

Minimum three years office experience, preferably in a medical office setting. (Level 2)
Minimum five years office experience, preferably in a medical office setting. (Level Sr)
Knowledge of medical terminology and coding required. (Level Sr)

Responsibilities

Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel and pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
Collects co-pays, deductible and other out of pocket amounts at time of visit.
Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
Arranges for patients to have financial counseling as needed.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
Prepares correspondence, memos, forms and other typing as requested by supervisor.
May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.
May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
May be responsible for scheduling post-operative follow up appointments with Physicians.
Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.