Float Ophthalmic Assistant

American Vision Partners•Goodyear, AZ

14d•Onsite

About The Position

The Float Ophthalmic Assistant (OA) is a traveling position serving clinic locations across the greater Phoenix Metro area. The employee is assigned to various sites based on operational needs, which may change daily or weekly, and may occasionally travel between locations during a shift. Under physician direction, the OA gathers preliminary information, reviews patient status, and performs medical and diagnostic tests. The role supports patients across age groups and helps maintain efficient patient flow and smooth clinic operations. The position requires the ability to distinguish colors, corrected vision within the normal range, and the ability to stand or walk for up to eight hours per day. It also involves bending, stooping, twisting, assisting patients with movement to and from examination chairs or stretchers, pushing wheelchairs, and helping patients into or out of wheelchairs or stretchers.

Requirements

High school diploma or GED.
At least one year of ophthalmology assistant or technician experience.
Knowledge of sterile techniques and applicable clinical protocols.
Effective verbal and written communication skills.
Patient-focused approach and commitment to excellent customer service.
Reliable transportation for daily travel between designated clinic locations and occasional travel between locations during the workday.
Ability to distinguish colors and corrected vision within the normal range.
Ability to stand and/or walk for up to eight hours per day; bend, stoop, twist, assist patients with movement, and push wheelchairs.

Responsibilities

Provide support across multiple clinic sites as assigned and travel between designated locations based on operational and scheduling needs.
Adapt to different workflows, providers, and patient volumes across clinic sites.
Greet patients and visitors promptly and provide courteous, helpful service.
Obtain and document ophthalmic and medical histories according to established guidelines.
Perform testing appropriate to the scheduled examination, patient complaints, and medical history.
Perform visual acuity testing, autorefraction, manual and automated lensometry, Goldmann and Tono-Pen tonometry, and keratometry.
Evaluate pupils, extraocular muscle function, and confrontation visual fields.
Train first-time contact lens wearers in the proper use and care of soft and rigid gas-permeable contact lenses.
Perform color vision, depth perception, and Schirmer’s tear testing as indicated by established guidelines.
Determine when additional diagnostic testing is needed and coordinate follow-up testing.
Perform diagnostic testing, including immersion A-scan, optical coherence tomography (OCT), and visual field testing.
Instill mydriatic agents when indicated and in accordance with guidelines and protocols.
Review patient charts and document testing and examination results accurately and completely.
Review documentation for quality assurance, including diagnoses, treatment plans, and return-to-clinic instructions.
Educate patients about ophthalmic conditions and obtain informed consent for minor procedures and injections when appropriate to the role.
Explain and demonstrate procedures to promote patient understanding and cooperation.
Provide care and support to patients across all age groups.
Maintain clean, organized, and properly equipped examination rooms; prepare rooms and escort patients to and from checkout when appropriate and feasible.
Monitor electronic faxes and prescriptions to ensure successful transmission and a “Sent” status, and complete incoming tasks promptly.
Communicate clinic delays, patient-flow concerns, and other operational issues to management in a timely manner.
Monitor supplies, maintain inventory, and submit orders to Purchasing as needed.
Clean examination rooms and maintain diagnostic testing equipment according to cleaning and infection-prevention protocols.
Comply with applicable organizational requirements, policies, and procedures, including MIPs requirements and Out-Patient Treatment Center policies and procedures.
Follow established professional, teamwork, and customer-service standards.
Work toward obtaining certification or maintain certification requirements appropriate to the certification level held, including COA, COT, or COMT.
Assist with minor office procedures, including laser treatments, excisions, and other clinic procedures, as appropriate to the role.
Check expiration dates of back-office medications and supplies as requested and address expired items according to protocols.
Demonstrate and maintain current position-related competencies.
Stay informed of company policies, procedures, and updates through appropriate communication channels, including the internal employee website.
Perform other duties as assigned to support efficient patient flow and smooth clinic operations.