Float Ophthalmic Assistant

American Vision Partners•Mesa, AZ

14d•Onsite

About The Position

The Float Ophthalmic Assistant (OA) is a traveling position across the greater Phoenix Metro area (the Valley). The role is assigned to various clinic locations based on operational needs, which may change daily or weekly, and may occasionally require same-day, mid-shift travel between clinics. Under physician direction, the assistant generates preliminary information, reviews patient status, and performs medical and ophthalmic tests. The position supports patients across all age groups and contributes to patient care and smooth clinic operations at multiple sites.

Requirements

High school diploma or GED.
At least one year of ophthalmology assistant or technician experience.
Knowledge of sterile techniques and applicable clinical protocols.
Effective verbal and written communication skills.
Patient-focused approach and commitment to excellent customer service.
Reliable transportation to travel daily between designated clinic locations and occasionally between locations during the workday, based on operational and scheduling needs.
Ability to distinguish colors and corrected vision within the normal range.
Ability to stand and/or walk for up to eight hours per day; bend, stoop, and twist; assist patients in turning or rising from an examination chair or stretcher; and push wheelchair patients and assist them to and from wheelchairs or stretchers.

Responsibilities

Provide support across multiple clinic sites as assigned and travel between designated locations based on operational and scheduling needs.
Adapt to varying workflows, providers, and patient volumes across clinic sites.
Greet patients and visitors promptly and provide courteous, helpful service.
Obtain and document ophthalmic and medical histories according to established guidelines.
Perform examinations and testing appropriate to scheduled appointments, patient complaints, and medical history, including visual acuity, refraction, lensometry, tonometry, keratometry, pupil and ocular motility evaluation, visual field testing, color vision, depth perception, and Schirmer’s tear testing.
Train first-time contact lens wearers in proper use and care of soft and rigid gas-permeable contact lenses.
Determine when additional diagnostic testing is needed and coordinate follow-up testing.
Perform diagnostic testing, including immersion A-scan, optical coherence tomography (OCT), and visual field testing.
Instill mydriatic agents when indicated and in accordance with applicable protocols.
Review patient charts and document testing and examination results for completeness and accuracy; review documentation for quality assurance, including diagnoses, treatment plans, and return-to-clinic instructions.
Educate patients about ophthalmic conditions and obtain informed consent for minor procedures and injections as appropriate to the role.
Explain and demonstrate procedures to promote patient awareness, understanding, and cooperation.
Maintain clean, organized, and properly equipped examination rooms; prepare rooms and escort patients to and from checkout when appropriate and feasible.
Monitor electronic faxes and prescriptions to ensure successful transmission and sent status, and complete incoming tasks in a timely manner.
Communicate clinic delays, patient-flow concerns, and other operational issues to management in a timely manner.
Monitor supplies, maintain inventory, and submit orders to Purchasing as needed.
Clean examination rooms and maintain diagnostic testing equipment according to cleaning and infection-prevention protocols.
Comply with organizational requirements, policies, procedures, MIPs requirements, and Out-Patient Treatment Center policies and procedures.
Follow professional, teamwork, and customer service standards.
Work toward obtaining or maintain certification requirements appropriate to the held level, including COA, COT, or COMT.
Assist with minor in-clinic procedures, including laser treatments and excisions, as appropriate to the role.
Check expiration dates of medications and supplies stored in the back office as requested and address expired items according to protocols.
Demonstrate and maintain current position-specific competencies and stay informed of company policies, procedures, and updates through appropriate communication channels.
Perform other duties as assigned to support patient flow and clinic operations.