About The Position

The Float Medical Assistant works under the direction of the primary care operations team and works directly with Mercy Primary Care Providers. The role partners with patients, providers, and other clinical care team members to provide safe, timely, effective, efficient, equitable, and patient-centered care and to drive quality outcomes. Duties are performed in a manner consistent with Mercy’s mission, values, and Service Standards. The position serves the Mercy Primary Care Clayton/Clarkson and surrounding clinics.

Requirements

  • High school diploma or equivalent.
  • New hires must attend MA Clinic Academy training.
  • All competencies for Advanced Medical Assistant must be completed.
  • Basic Life Support (BLS) certification.
  • Ability to push, pull, and/or lift 50 pounds on a regular basis.
  • Ability to stand and walk for prolonged periods during each shift.
  • Ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Nice To Haves

  • Graduate of an accredited Medical Assistant program.
  • At least two years of documented Medical Assistant experience.
  • Ability to anticipate patterns, connect them to issues, and consider broader implications when addressing quality performance metrics.
  • Strong communication and interpersonal skills.
  • Proficiency with EHR systems and clinical documentation.
  • Ability to multitask and adapt in a fast-paced clinical environment.
  • Knowledge of common outpatient procedures and equipment.
  • Commitment to patient-centered care and professional growth.
  • Knowledge of differences and behaviors among the populations served.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off.
  • Tuition support.
  • Matched retirement plans for team members working 32 or more hours per pay period.
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