Float Manager, Operations

Jordan Valley Health•Springfield, MO

31d

About The Position

The Operations Manager is responsible for the business decisions and strategic planning for operations and areas of accountability as well as ensuring that the goals of the practitioners, the facility vision, patient needs, and budgetary constraints are all in alignment.

Requirements

Two years of supervisory experience.

Nice To Haves

Bachelor's degree in health or business related field.

Responsibilities

Assistant with program oversight for: Operations processes and procedures organization wide.
Fill in and support clinic leadership when necessary.
Serves with Director team in operations projects.
Assumes responsibility for the daily operational needs of the department including supervising staff, processing timesheets, performance management, and assisting HR office with recruitment of clinic staff.
Readily and accurately identifies opportunities for improvement relating to the delivery of services, quality-of-work life, and patient care issues. Works collaboratively with the supervisors and managers across departmental lines, to implement solutions and take steps to improve departmental performance.
Build and manage relationships with community partners and professionally represent Jordan Valley in the community.
Oversee integration of services in the clinic and ensure that the principles of a patient centered medical home are present in the operations.
Maintains compliance with regulatory, accrediting, and clinic policy for patient services, personnel management, and environmental safety.
Assists the operational leadership team in managing an effective, comprehensive performance improvement process, that is outcome driven and establishes a culture of excellence in quality and service. Provides ongoing support to the supervisors in collecting and analyzing data, and preparing reports.
Manages the departmental education and training programs in the clinic, including orientation, competency assessment, and in-service education for all sections of the clinic.
Actively participates in departmental and clinic committees as assigned. Effectively communicates information and activities with the staff and solicits input from supervisors and staff as related.

Benefits

Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
Pay on Demand Available
Nine paid holidays per year.