Float Certified Medical Assistant - Clinic Operations Float - FT 0.9 (72 hrs biweekly) (74057)

Memorial Health System • Athens, OH

11d

About The Position

The Float Certified Medical Assistant provides clinical and clerical support to primary care, surgical, and specialty physician practices. The role safely administers medications in the ambulatory care setting and works with providers and clinical staff to support quality health care services for ambulatory patients. The position follows clinic policies and procedures, demonstrates the MHS Standards of Excellence, and maintains strict confidentiality.

The role combines patient care, documentation, medication management, and front-office responsibilities. It may include collecting patient information and specimens, assisting with procedures and education, entering and reconciling medication and patient records, scribing during visits, scheduling, verifying insurance, and collecting payments. Other duties may be assigned as necessary.

Requirements

• High school degree or GED.
• Completion of an accredited medical assistant program.
• AAMA, RMA, or NHA certification, or approved equivalent.
• BLS certification.
• Demonstrated proficiency with Microsoft Office applications.
• Ability to perform clerical tasks and follow directions.

Nice To Haves

• Previous healthcare experience.

Responsibilities

• Contribute to medical plans of care and assist with procedures using knowledge of clinic policies and procedures.
• Demonstrate knowledge of commonly prescribed medications, including administration techniques, actions, dosages, and side effects.
• Reconcile medications in the EMR during each patient encounter and enter medication orders according to policy.
• Administer provider-ordered medications according to policy.
• Submit new and refill prescriptions with an appropriate provider order; ensure prescriptions are sent, called, or written to the patient's pharmacy of choice and documented in the medical record.
• Identify patient care problems through subjective and objective data collection and communicate them to the provider.
• Document patient intake, including vital statistics, allergies, past history, medication lists, and review-of-system findings reported by the patient or delegate.
• Perform assigned clinical procedures and treatments as ordered and within the CMA's physician-validated skillset, documenting them promptly and appropriately.
• Assist with patient education as needed.
• Maintain accurate documentation by authenticating medical-record entries and maintaining office records and logs as directed by the supervisor.
• Collect specimens and complete forms according to department or unit standards.
• Scribe in real time, as directed, patient history and physical exam information, procedures and treatments, education and instructions, test results, and physician diagnoses in accordance with documentation requirements and scribing policies.
• Perform front-office duties as needed, including directing phone calls, scheduling provider appointments, and handling account payments and medical co-pays.
• Use AIDET appropriately when registering patients.
• Enter new patient data or verify and update patient records, confirm EHR completeness, make necessary changes, and complete accurate registration.
• Verify insurance eligibility and benefits for each patient.
• Collect patients' out-of-pocket liabilities upfront and apply and reconcile daily point-of-service cash reports.
• Refer patient accounts to financial counselors when additional explanation or education is needed about liabilities or payment plans.
• Maintain compliance in RQI.
• Assume other duties and responsibilities as necessary.

Benefits

• Memorial Health System offers an affordable, comprehensive benefits package to full-time and flex-time employees.
• Bonus eligibility is available to qualifying full-time or flex-time employees; eligibility is determined upon offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED