Flight Scheduling Data Analyst

Embry-Riddle Aeronautical University • Prescott, AZ

2d • Onsite

About The Position

The Opportunity Embry-Riddle Aeronautical University (ERAU) is seeking a detail-oriented, analytical, and customer-focused Flight Scheduling Data Analyst to support flight training operations at the Prescott Campus. The Flight Scheduling Data Analyst serves as the primary administrator and subject matter expert for the university's flight scheduling and training management systems. This position is responsible for managing Flight Training Software platforms, analyzing and reporting operational data, supporting scheduling functions, and ensuring system integrity across multiple flight operations applications. Working independently and collaboratively with flight department leadership, instructors, scheduling personnel, and student employees, the Flight Scheduling Data Analyst develops reports, maintains system permissions, manages software configurations, and supports strategic initiatives through data-driven decision making. This position also serves as a key resource for specialized projects, documentation development, instructor system training, and operational support functions. The successful candidate will possess strong analytical abilities, technical aptitude, organizational skills, and the ability to manage multiple priorities in a dynamic flight training environment.

Requirements

• Bachelor's degree in Information Technology, Aviation, Business Analytics, Management Information Systems, or a related field.
• One (1) to three (3) years of experience supporting software systems, scheduling operations, data management, or aviation-related operations.
• Proficiency with Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint.
• Experience working with databases, reporting tools, and data analytics.
• Strong analytical, problem-solving, and organizational skills.
• Ability to interpret data and generate reports that support operational decision-making.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to data accuracy.
• Ability to work independently while managing multiple priorities and deadlines.
• Demonstrated customer service and interpersonal skills with the ability to work effectively with students, faculty, and staff.
• Ability to learn, administer, and support specialized software applications.
• Must be able to maintain confidentiality and exercise sound professional judgment.

Nice To Haves

• Experience in a collegiate aviation, flight training, or higher education environment.
• Familiarity with ETA/Talon Systems Flight Training Software.
• Experience administering or supporting CloudAhoy, FlightOps, Clipboard, SplashBI, or similar operational software platforms.
• Knowledge of flight scheduling, resource management, or aviation operations.
• Experience creating dashboards, reports, and business intelligence analytics.
• Experience training users on software systems and technical processes.
• Experience supporting operational, scheduling, or workforce management systems.
• Knowledge of FAA flight training environments and aviation education programs.
• Experience supervising or coordinating student employees.
• Advanced Excel skills, including pivot tables, data analysis, and reporting functions.
• Experience managing software permissions, user access controls, and system configurations.

Responsibilities

• Serves as the primary administrator and subject matter expert for the university's flight scheduling and training management systems.
• Manages Flight Training Software platforms.
• Analyzes and reports operational data.
• Supports scheduling functions.
• Ensures system integrity across multiple flight operations applications.
• Develops reports.
• Maintains system permissions.
• Manages software configurations.
• Supports strategic initiatives through data-driven decision making.
• Serves as a key resource for specialized projects, documentation development, instructor system training, and operational support functions.

Benefits

• Up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year.
• 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• 100% tuition coverage for yourself for one undergraduate and one graduate degree.
• Discounted tuition rates for your spouse and dependent children up to age 26.
• ERAU contributes 6% of your base salary to your retirement plan.
• ERAU offers a 4% matching contribution to your retirement plan – with no vesting period.
• 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level