Flight Operations Scheduler

Chantilly Air•Manassas, VA

5d•Onsite

About The Position

The Flight Operations Scheduler is a professional planner, a concierge, an educator, a sales professional, and a communications expert, along with a myriad of other specialized competencies all rolled into one. This role involves flight operations scheduling duties during various shifts, including nights, weekends, and holidays, as well as additional remote on-call shifts after hours. The scheduler will utilize communication tools, manage TSA list checks, attend jet center meetings, import data into flight operations software, respond to client inquiries, create charter quotes, analyze fleet and pilot utilization, ensure trip logistics are completed, coordinate with maintenance and chief pilot, manage client preferences, communicate with stakeholders, provide preflight briefings, create invoices, verify flight logs and crew times, prepare flight release documentation, flight follow with pilots and clients, maintain databases and manuals, perform clerical duties, and assist with projects and presentations.

Requirements

High School Diploma Required
Impeccable Customer Service
Superior Attention to Detail
Very Organized
Remain calm under pressure
Pleasant and Positive demeanor
Excellent Communication
Practice Discretion
Microsoft Office Suite & MS Suite Apps
Microsoft Teams
Advanced Technological Aptitude
Must be Legally Authorized to Work in the United States

Nice To Haves

College Degree a plus
Minimum 3 years' experience in the following areas preferred: Aircraft Flight Scheduling, Aircraft Crew Scheduling, Aircraft Charter Broker Service, Flight Operations Scheduling Program, Safety Management Systems, FAA Part 91 & 135 Regulations

Responsibilities

Flight Operations Scheduling duties during various shifts that may include, nights, weekends, and holidays and additional remote On Call shifts after hours
Import and run the TSA lists checks per the Procedures Manual guidelines.
Attend the Daily Jet Center Check In meetings and verify fleet aircraft arrivals and departures.
Import Contract Fuel Spreadsheets into the flight operations software as received.
Timely respond to client inquiries.
Create and provide accurate aircraft charter quotes.
Analyze fleet and pilot utilization to best serve client and company needs.
Ensure all trip logistics are completed in a timely manner and confirm each detail prior to the aircraft’s departure.
Coordinate with the Director of Maintenance or his designee and the Chief Pilot or his designee, to ensure that each flight is operated within governmental and company policies.
Be knowledgeable of client’s special preferences, agreements, or requests and review the details to ensure compliance with prior to releasing each flight.
Effectively communicate with team members, customers, and vendors to ensure all expectations are properly conveyed and delivered.
Provide Trip Preflight Briefings to each crewmember 24-48 hours prior to the trip’s initial departure, or as soon as possible, following the guidelines specified in the Scheduling Department Procedures Manual.
Create and send charter invoices.
Verify aircraft flight logs and crewmembers’ flight times.
Prepare and provide the documentation necessary for flight release.
Flight Follow with pilots and clients.
Maintain and continually improve company databases and applicable Manuals.
Perform various office clerical duties.
Create and assist with miscellaneous projects and presentations.