Flight Operations Scheduler

Chantilly AirManassas, VA
Onsite

About The Position

The Flight Operations Scheduler is a professional planner, a concierge, an educator, a sales professional, and a communications expert, along with a myriad of other specialized competencies all rolled into one.

Requirements

  • High School Diploma Required
  • Impeccable Customer Service
  • Superior Attention to Detail
  • Very Organized
  • Remain calm under pressure
  • Pleasant and Positive demeanor
  • Excellent Communication
  • Practice Discretion
  • Microsoft Office Suite & MS Suite Apps
  • Microsoft Teams
  • Advanced Technological Aptitude
  • Must be Legally Authorized to Work in the United States

Nice To Haves

  • College Degree a plus
  • Minimum 3 years' experience in the following areas preferred: Aircraft Flight Scheduling, Aircraft Crew Scheduling, Aircraft Charter Broker Service, Flight Operations Scheduling Program, Safety Management Systems, FAA Part 91 & 135 Regulations

Responsibilities

  • Flight Operations Scheduling duties during various shifts that may include, nights, weekends, and holidays and additional remote On Call shifts after hours
  • Effectively utilize MS Teams and other available technology-based communication tools
  • Import and run the TSA lists checks per the Procedures Manual guidelines.
  • Attend the Daily Jet Center Check In meetings and verify fleet aircraft arrivals and departures.
  • Import Contract Fuel Spreadsheets into the flight operations software as received.
  • Timely respond to client inquiries.
  • Create and provide accurate aircraft charter quotes.
  • Analyze fleet and pilot utilization to best serve client and company needs.
  • Ensure all trip logistics are completed in a timely manner and confirm each detail prior to the aircraft’s departure.
  • Coordinate with the Director of Maintenance or his designee and the Chief Pilot or his designee, to ensure that each flight is operated within governmental and company policies.
  • Be knowledgeable of client’s special preferences, agreements, or requests and review the details to ensure compliance with prior to releasing each flight.
  • Effectively communicate with team members, customers, and vendors to ensure all expectations are properly conveyed and delivered.
  • Provide Trip Preflight Briefings to each crewmember 24-48 hours prior to the trip’s initial departure, or as soon as possible, following the guidelines specified in the Scheduling Department Procedures Manual.
  • Create and send charter invoices.
  • Verify aircraft flight logs and crewmembers’ flight times.
  • Prepare and provide the documentation necessary for flight release.
  • Flight Follow with pilots and clients.
  • Maintain and continually improve company databases and applicable Manuals.
  • Perform various office clerical duties.
  • Create and assist with miscellaneous projects and presentations.
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