Flight Manager

Military Spouse Corporate Career Network•Harlingen, TX

4d•Onsite

About The Position

The Flight Manager is responsible for the daily oversight of assigned subcontractors aboard charter aircraft and serves as the frontline representative for CSI. This role operates in a fast-paced, high-visibility, high-stress environment where priorities may shift quickly. The position requires the ability to remain focused, assess situations, make sound decisions, manage competing priorities and perform at a high level under pressure while representing the organization in a professional manner.

Requirements

General knowledge of aviation operations, geography, customer service, and aircraft types
Min 2+ years of general experience in either: military service, local/state/federal law enforcement
Ability to build and maintain professional relationships with multiple departments and customers
Ability to work independently and exercise sound judgment

Nice To Haves

Knowledge of government contracting processes
Ability to perform effectively in a fast-paced, high-demand environment
Strong multitasking and prioritization abilities
Excellent customer service and interpersonal skills
Detail-oriented with strong organizational and time-management abilities
Basic knowledge of aviation terminology

Responsibilities

Communicate with flight tracking officers regarding the progress of the mission at each leg of the flight
Serve as the primary point of contact between the carrier, client, and Operations Center at the assigned base
Communicate with the CSI Operations Center regarding manifest or itinerary changes
Monitor flight operations and report discrepancies, delays, or logistical concerns
Confirm exchange operations are complete and accurate before notifying the flight crew and relevant parties
Promote and enforce aircraft safety procedures
Monitor subcontractor performance and report issues affecting operational effectiveness
Assist with coordinating equipment and services necessary to support on-time departures
Coordinate aircraft security matters
Make flight take off and landing notifications and send updated manifest with any changes
Review manifests and other required documentation for accuracy and compliance
Maintain clear communication in a dynamic, fast-paced operational environment
Uphold strict confidentiality, professionalism, and ethical standards
Report medical emergencies or operational issues involving airport or contract personnel to leadership
Maintain familiarity with the Aircraft Emergency Evacuation Plan
Support Temporary Duty Assignments (14–30 days)
Ensure contractual compliance during flight operations
Perform other duties as required