Flight Line Operations Specialist

Reynolds Jet • Cincinnati, OH

5d

About The Position

The Flight Line Operations Specialist supports the safe, efficient, and professional operation of the flight line and related facilities. The role coordinates daily ground-handling needs and performs aircraft towing and positioning, fueling, aircraft and supply stocking, ground-support equipment operation, ramp and hangar upkeep, and general facility assistance. The position works closely with pilots, maintenance personnel, and other team members and reports to the Manager of Hangar Operations.

This is a physically active role involving frequent driving and equipment operation; prolonged standing and walking; repeated lifting, carrying, pushing, pulling, bending, and reaching; and work indoors and outdoors in varying weather conditions. The employee may work around aircraft, vehicles, fuel, noise, moving equipment, exhaust, and other aviation-related hazards. A flexible schedule is required based on aircraft schedules and operational needs, and work may include early mornings, evenings, weekends, holidays, or extended hours.

Requirements

• High school diploma or equivalent.
• Valid state driver’s license and ability to safely operate company vehicles and ground-support equipment.
• Ability to comprehend and perform basic math calculations and follow written procedures with minimal errors.
• Strong attention to detail, organizational skills, reliability, and ability to prioritize multiple tasks in a fast-paced aviation environment.
• Ability to communicate clearly and professionally with pilots, crew members, maintenance personnel, leadership, vendors, passengers, and other team members.
• Ability to respond calmly to changing aircraft schedules, operational demands, weather conditions, and urgent flight-line needs.
• Ability to work effectively as part of a team and anticipate operational, crew, aircraft, and facility needs.
• Ability to perform the essential physical requirements of the position, with or without reasonable accommodation.
• Ability to lift and carry up to 50 pounds independently and handle heavier items with assistance or appropriate equipment.
• Ability to climb steps, ladders, and aircraft stairs and repeatedly enter and exit vehicles and ground-support equipment.

Nice To Haves

• Previous aviation, FBO, line service, aircraft towing, fueling, ground handling, facility, or customer service experience.
• Previous experience operating vehicles, aircraft tugs, fuel equipment, or other ground-support equipment.
• Basic computer skills, including familiarity with Microsoft Office applications.
• Strong working knowledge of flight-line operations, aircraft ground handling, fueling procedures, and ramp safety practices, or ability to learn them.

Responsibilities

• Provide professional, responsive support to pilots, crew members, passengers, vendors, and internal team members during flight-line operations.
• Marshal, position, park, stage, and secure aircraft, and direct aircraft and vehicle movement on the ramp, in hangars, and around company facilities.
• Safely operate aircraft tugs, company vehicles, fuel trucks or fueling equipment, carts, and other ground-support equipment.
• Connect and disconnect tow bars and related towing equipment and assist with aircraft arrivals, departures, hangar movements, and repositioning.
• Fuel aircraft according to company procedures, safety requirements, and applicable operational standards; handle fueling equipment and report spills, leaks, contamination concerns, and unsafe conditions.
• Stock aircraft with approved supplies, beverages, consumables, and other materials needed for flight operations.
• Receive, organize, move, lift, carry, and replenish aircraft, flight-line, hangar, and facility supplies and inventory; monitor supply levels and communicate restocking needs.
• Maintain clean, organized, and safe ramp, hangar, fueling, storage, and facility areas; assist with cleaning aircraft, equipment, hangars, and work areas.
• Perform routine checks of ground-support equipment and facility areas, document or communicate findings, and report damage, maintenance needs, and safety concerns.
• Assist with facility support such as moving equipment or furniture, receiving deliveries, setup and cleanup, basic grounds or janitorial support, and other operational needs.
• Assist crews and passengers with baggage, cargo, supplies, boarding or deplaning support, and ground transportation when needed.
• Follow airport authority rules, ramp procedures, security requirements, company safety procedures, and personal protective equipment practices.
• Initiate or assist with emergency response procedures when required and promptly report incidents, injuries, spills, equipment damage, and unsafe conditions.
• Participate in required company, safety, fueling, equipment, and aviation ground-support training.
• Coordinate daily flight-line activities and help ensure assigned ground-support tasks are completed safely and promptly.
• Provide grounds and facilities maintenance support, including landscaping, lawn care, and upkeep of outdoor areas.
• Perform other duties as assigned based on operational and facility needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED