Flight Hours Services Repair Manager

Airbus•Miami, FL

8d•Onsite

About The Position

Airbus Commercial Aircraft is looking for an Flight Hours Services (FHS) Repair Manager to support the Customer Service Repair department in Miami, FL. This role involves being the main point of contact for the operations desk to manage FHS customers' critical situations involving Repair Suppliers. The Repair Manager is responsible for ensuring suppliers deliver on time, within budget, and to the required quality standards. This includes addressing non-performance, visiting suppliers, developing good relationships, and challenging supplier organizations when necessary. The role also involves steering activity ramp-up and coordinating with other Airbus entities.

Requirements

BS degree in Engineering, Purchasing, Supply Chain, or Aerospace, or equivalent.
6+ years of experience in the aviation or supply chain industry.
Experience in Supply chain and Supplier operational management.
Proficiency in Google environment (Gmail, Gslide, Gsheet), Excel, and SAP.
English Spoken, Written, and Influencing communication skills.
Authorized to work in the USA.
Ability to travel 5% in the frame of the activity to visit Suppliers (3 to 5 times a year) and to the warehouse.
Daily ability to see and read computer screen and other electronic equipment with screens, read documents, reports, and engineering drawings.
Daily ability to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.
Daily ability to speak in conversations and meetings, deliver information and participate in communications.
Daily ability to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
Monthly ability to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Monthly ability to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Weekly ability to push and pull small office furniture and some equipment and tools.
Daily ability to sit for long periods of time in meetings, working on computer.
Weekly ability to squat or kneel to retrieve or replace items stored on low shelving.
Daily ability to stand for discussions in offices or on production floor.
Ability to travel (including driving) independently and at short notice.
Daily ability to walk through office and production areas including uneven surfaces.
Awareness of any potential compliance risks and a commitment to act with integrity.

Nice To Haves

Experience in Supply chain and Supplier operational management.

Responsibilities

Manage FHS customers' critical situations involving Repair Suppliers.
Ensure Suppliers are delivering in time, cost, and quality.
Address non-performance and visit Suppliers.
Develop good relationships with Suppliers and challenge their organization when not delivering.
Steer activity ramp-up and coordinate with other Airbus entities.
Challenge and validate commercial quotations, standard exchange, and loan offers in line with procurement guidelines.
Create justification dossiers to recharge customers in case of Customer Induced Damages (CID).
Contribute to achieving global FHS Repair cost targets.
Ensure the Supplier is delivering/repairing parts in due time according to contractual obligations.
Identify root causes of issues and initiate/follow up on corrective actions, including at supplier facilities.
Prioritize AOG and Critical customer requests.
Organize operational regular meetings with repair shops to address open issues, repair status, and data reconciliation.
Propose process improvements where required.
Ensure the Supplier is respecting technical standards (SB, upgrades, etc.), work scope (minor, major repair, etc.), and certification (EASA, FAA, CAAS, etc.).
Manage quarantines on parts returned from the shop, analyze and report recurrent issues, and implement recovery plans.
Contribute to continuous improvement and problem-solving within Repair Operations.
Work closely with the method and tool team and guarantee the quality of the data in the system.
Provide precise information on parts status and statistics of operational events to stakeholders.
Monitor and mentor subcontractors supporting daily administrative tasks.
Perform other duties as assigned.

Benefits

Competitive base salary
Incentive compensation which may include profit sharing schemes
Retirement savings plan
Employee Stock Ownership Plan (ESOP)
Paid time off including personal time
Holidays
Generous paid parental leave program
Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (EAP) and other supplemental benefit coverages.
Upskilling and development opportunities through our global Leadership University
Unlimited access to 10,000+ e-learning courses
Accelerated development programmes
National and international mobility