Flight Hours Services Repair Manager (Contract)

Airbus • Miami, FL

26d • Onsite

About The Position

Airbus Commercial Aircraft is looking for a Flight Hours Services Repair Manager (Contract) to join our Customer Service Repair department based in Miami, FL. You will be the main point of contact for the operations desk to manage Flight Hours Services (FHS) customers' critical situations, involving Repair Suppliers. Repair manager shall ensure Suppliers are delivering in time, cost and quality. Address non performance, visit Supplier, develop good relationships and challenge Supplier’s organization when not delivering. Steer activity ramp-up and coordinate with other Airbus entities.

Meet the team:
The Customer Support team provides aircraft operations support throughout the aircraft's operational life. The team coordinates, implements and monitors all services customized to meet the customer’s specific needs, to ensure a positive customer relationship.

Requirements

• BS degree Engineering, Purchasing, Supply Chain or Aerospace or equivalent, required
• 6+ years of experience in the aviation or supply chain industry
• Experience in Supply chain and Supplier operational management
• Supply Chain domain, negotiation, good relationship, results oriented
• Ability to work with short deadlines and in a fast changing environment
• Team spirit, leadership, good communication skills
• Technical background to challenge quotations - use the CMM (Component Maintenance Manual)
• Negotiation skills
• English Spoken, Written, Influencing; required
• Experience with Google environment (Gmail, Gslide, Gsheet)
• SAP experience
• This opportunity requires the ability to work in the US without current, or future, need of visa sponsorship/work authorization both now and in the future.

Nice To Haves

• Masters degree, preferred
• Maintenance Part 145 knowledge, preferred
• French or Spanish Spoken Written, Influencing will be a plus

Responsibilities

• Challenges & validates commercial quotations in line with procurement guidelines (flat rate, PBH, Time & material).
• Contributes to achieving global FHS Repair cost target
• Ensures the Supplier is delivering / repairing parts in due time according to its contractual obligations.
• Identify issues root causes and initiate and follow up of corrective actions, including at supplier’s facilities.
• Organizes operational regular meetings with repair shops to address open issues, repair status and data reconciliation.
• Ensures the Supplier is respecting technical standards (SB, upgrades, …), work scope (minor, major repair, …) and certification (EASA, FAA, CAAS, …).
• Contributes to the continuous improvement and problem solving within Repair Operations
• Works closely with the method and tool team and guarantee the quality of the data in the system
• Provides precise information on the parts status and statistics of operational events to stakeholders
• Monitors and mentors the subcontractors supporting our daily administrative tasks
• Other duties as assigned

Benefits

• The Airbus Training Center (ATC) in Miami provides flight and maintenance crew training for Airbus airline customers – primarily for those based in the Americas.
• A team of 60 employees there provides sales, marketing, contracts, customer support and communications for the region’s commercial aircraft, helicopters and space & defense divisions.
• At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level