Manager Contract Services
About The Position
The Massachusetts Port Authority is seeking a Manager, Contract Services to provide strategic oversight of complex, multi-million-dollar contracted services that support critical airport operations. This role involves ensuring vendor partnerships, service delivery, financial stewardship, and operational requirements align with Massport’s goals and standards. The ideal candidate is a collaborative and adaptable leader with strong business acumen, technical aptitude, and sound judgment, capable of building trusted partnerships, navigating competing priorities, and making effective decisions under pressure. This position plays a crucial role in driving operational excellence through technology, asset management, and data-driven decision-making, while also leading critical operational readiness efforts.
Requirements
- Bachelors degree in Management or Engineering or equivalent professional work experience required.
- 5 - 7 years managing contracted services within a large physical plant, Airport Environment, or similar field required.
- Working knowledge of State and federal environmental regulations.
- Working knowledge of word processing, database and spreadsheet programs.
Responsibilities
- Provide strategic oversight of complex, multi-million-dollar contracted services that support critical airport operations, ensuring vendor partnerships, service delivery, financial stewardship, and operational requirements are aligned with Massport’s goals and standards.
- Build and maintain strong relationships with contractors, union personnel, tenants, regulatory agencies, and internal stakeholders, fostering collaboration, accountability, and seamless coordination across a dynamic 24/7 operating environment.
- Drive operational excellence through the effective use of technology, asset management strategies, and data-driven decision making, continuously enhancing facility performance, system reliability, infrastructure resilience, and long-term operational efficiency.
- Lead critical operational readiness efforts, including environmental response, emergency communications, and weather-related operations, while exercising sound judgment, managing competing priorities, and ensuring the safe, reliable, and uninterrupted operation of airport facilities and services.
Benefits
- Work/life balance
- A supportive and inclusive culture
- Opportunities for growth
- Providing safe, healthy, and secure work environment
- Supporting the people and businesses of New England
- Achieving results and having positive impact
- Being good neighbors in the communities we serve
- Protecting the environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
