Flight Follower FT

Helinet Aviation • Los Angeles, CA

2d • $24 - $28 • Onsite

About The Position

The Flight Follower serves as the central point of contact for aircraft scheduling between Helinet Aviation clients and flight crew. Helinet Aviation Services is a diversified helicopter service provider located in Van Nuys, California. We provide services for a wide range of markets, including VIP charter, emergency medical services including patient and organ transport, electronic news gathering, motion picture, television and commercial production.

Requirements

• Must be a multi-tasker who is able to work in a fast-paced, high pressure environment.
• Excellent Interpersonal and Customer Service Skills
• Ability to interact effectively as a team member with other Flight Followers.
• Ability to maintain strict confidentiality in all cases regarding client information and travel schedule.
• Must be familiar with Microsoft Office programs, including Outlook, Word and Excel.
• Well organized and meticulous.
• Ability to plan and to prioritize work with limited supervision.
• Must be able to work day, swing or night shifts.
• Must be able to work as part of a team.

Nice To Haves

• Preferred three years related experience with aircraft flight operations.
• Dispatcher License prefer.

Responsibilities

• Assisting Director of Operations and Chief Pilot for dispatching company aircraft for all charter and medical flights as well as real-time tracking of aircraft.
• Receiving customer information, including passenger names, passenger weights, passenger weights, cargo weights, departure/destination point, FBO, and special needs and requirements for each trip.
• Preparing flight operation paperwork and ensuring all ground handling, fueling, etc. is arranged.
• Solving operational problems caused by cancellations, delays, diversions, and mechanical interruptions.
• Obtaining necessary landing clearances and scheduling special equipment and services needed at destination.
• Coordinating additional flight or ground transportation as required by customer.
• Recording, activating, and closing a company flight plan for each flight.
• Performing additional duties as assigned by the Operations/Charter Manager, Chief Pilot, or Director of Operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed