Flight Dispatcher

CAE • Mesa, AZ

20d • Onsite

About The Position

Responsible for the safe, efficient, and effective dispatching of the flight schedule utilizing all training resources like Instructors, aircraft, classrooms, and simulators. The primary goal is maximizing assets and mitigating cancellations. This role requires close collaboration with the Training, Maintenance, and Customer Service departments to ensure efficient execution and adherence to all company and regulatory requirements. The position also involves working with maintenance to ensure all inspections and repairs are fulfilled appropriately. Excellent customer service is an essential requirement.

Requirements

• 2-year technical degree or Associate degree or college degree in job-related field.
• Minimum of 1 to 2 years of relevant experience.
• Knowledge of planning and scheduling methodologies and systems.
• Well-developed communication and interpersonal skills.
• Well-developed analytical, conceptual skills, along with great situational awareness.
• Able to confidently uphold policies and provide appropriate pushback when needed.
• Computer literate with knowledge in MS Office (Word, Excel and PowerPoint).
• Previous experience of working within a customer service focused environment.
• Strong team player with a collaborative mindset and ability to work effectively across teams.
• Willingness to learn
• Fluency in English

Nice To Haves

• Knowledge of commercial aviation and flight training concepts and principles.
• Experience with Point-of-Sale (POS) systems and completing transactions.
• Experience working in an aviation planning, scheduling or related operational environment

Responsibilities

• Responsible for the safe, efficient and effective dispatching of the flight schedule utilizing all training resources like Instructors, aircraft, classrooms and simulators.
• Maximizing assets and mitigating cancellations is the primary goal.
• Coordinate and ensure efficient execution by creating a collaborative environment with the Training, Maintenance and Customer Service departments.
• Adherence to all company and regulatory requirements.
• Work with maintenance to ensure all inspections and repairs are fulfilled appropriately.
• Mitigates cancellations while observing company and regulatory requirements.
• Closely collaborates with the Training, Maintenance and Customer Service departments to ensure the effective dispatching of the schedule.
• Provides excellent customer service.

Benefits

• Equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.
• If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree