Flight Data Reception and Records Operations Professional

Embry-Riddle Aeronautical University • Daytona Beach, FL

12d • Onsite

About The Position

Embry-Riddle Aeronautical University (ERAU) seeks a dynamic, student-centered, and forward-thinking Flight Data Reception and Records Operations Professional. This customer service professional will support the Flight Data & Certification Department as the first point of contact with the customer and strives to meet their needs in a professional, cheerful, courteous and efficient manner. Records collected in the department will be submitted to the FAA, so accuracy is demanded of the position.

Requirements

• Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications such as ETA.

Nice To Haves

• Familiarity with flight training paperwork and lingo

Responsibilities

• Receiving students and colleagues at the reception desk
• Answering the phone and emails
• Reviewing documentation for errors and scanning documents to support the process
• Performing data entry
• Supporting the needs of the Analysts, Specialist, ACR and Manager
• Guiding student assistants in support of those tasks

Benefits

• 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
• 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed