Flight Coordinator

AirSprint•Calgary, AB

20h•Onsite

About The Position

Have your career take off with us! At AirSprint, our core values of Safety, Integrity, Humility, Service, People, and Community, are ingrained throughout our operations and culture. As a Flight Coordinator is responsible for coordinating operational logistics to support the safe, efficient, and compliant operation of company flights. This role supports pilots by ensuring trip logistics and supporting documentation are completed accurately and communicated in a timely manner. The Flight Coordinator works proactively to support future flight operations while adapting to same-day operational changes as required.

Requirements

High School Diploma or equivalent.
Minimum of one (1) year of related experience facilitating operational logistics, preferably within the aviation industry.
Knowledge of Transport Canada Regulations and Standards.
Intermediate proficiency in Microsoft Office (Outlook, Excel, Word).

Nice To Haves

Completed Transport Canada’s Flight Dispatcher Generic Written Examinations (FDOPS and FDMET) is an asset.
Are a humble team player and are ready to pitch in wherever you’re needed.
Are good at handling change and can adjust to new situations.
Focus on getting things right, down to the last detail.
Communicate effectively in English, both verbally and in writing.
Are passionate about providing exceptional customer service.
Are committed to growth by seeking and providing constructive feedback.
Have good analytical thinking and organizational skills.
Are highly organized with strong multi-tasking and time management skills.
Are willing to step up and take the lead.

Responsibilities

Coordinate operational requirements for company flights, including customs arrangements, airport slots, permits, and airport access requirements.
Coordinate airport services and support requirements, including FBO notifications, handling arrangements, aircraft cleaning, and other operational logistics.
Confirm flight assignments with crew members and ensure flight details and supporting documentation are communicated in accordance with company and regulatory requirements.
Communicate and monitor the completion of overseas flight requirements with third-party international trip planning providers.
Coordinate crew meal arrangements in accordance with company standards and policies.
Identify and proactively coordinate Enhanced Support requirements for applicable flights, ensuring appropriate support measures are in place to maximize available crew rest and support operational readiness.
Ensure Irregular Operations (IROPs) response and recovery efforts are proactive and timely to preserve exceptional operational performance and customer service.
Provide support for crew travel logistics in accordance with company standards and policies as required, including after-hours coverage when Travel Coordinators are not on shift.
Additional duties as assigned by the Operations Control Manager.