Flight Controller

Wheels Up Partners • Chamblee, GA

30d • Onsite

About The Position

Join Our Team at Wheels Up At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms. And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer. The Flight Controller exercises operational control over Wheels Up flight activity, ensuring each flight is conducted safely, legally, and in accordance with FAA regulations, Company Operations Specifications, and Wheels Up policies and procedures. This role coordinates flight following, crew and aircraft requirements, weather and operational restrictions, international trip requirements, and flight logistics while maintaining timely communication and coordination across Flight Operations and supporting departments.

Requirements

• High school diploma or GED required.
• FAA Aircraft Dispatch Certificate required.
• Knowledge of business jet performance capabilities.

Nice To Haves

• Bachelor's degree in aviation, or equivalent experience preferred.
• Excellent prioritization and coordination skills in a fast-paced environment.
• Creative problem resolution skills.
• The ability to develop and maintain long-term relationships with internal and external customers.
• Excellent written and verbal skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Ensure all crewmembers are accurately briefed or re-briefed of any and all duty assigned by Wheels Up in accordance with the Wheels Up Flight Control Operations Manual, Flight Operations Manual, Company Operations Specifications, Company Policies and Procedures, Federal Aviation Regulations, and department guidelines.
• Exercise Operational Control of all Wheels Up flight activity; ensure that all appropriate Company and regulatory requirements are met for each flight before trip authorization.
• Ensure the safety and legality of each flight operated on a Wheels Up aircraft.
• Ensure required trip sheets and all other trip documents are sent to and received by the appropriate crewmembers.
• Ensure all required customs, immigration, international handling requirements, or foreign government regulations and requirements are met for every flight segment.
• Responsible for the accurate and timely flight following for the Wheels Up fleet and the efficient dissemination of such information to Client Services, Crew Scheduling, Revenue Management, Maintenance, and all other interested parties.
• Responsible for obtaining, monitoring, tracking, and disseminating any operational restrictions to daily operations including, but not limited to NOTAMs, TFRs, noise restrictions, FBO hours of operation, and airport capabilities.
• Responsible for proactively monitoring weather and air traffic control status and any other possible schedule interruption to Wheels Up Client Services, Crew Scheduling, Sales, Revenue Management, Maintenance Control, and all other interested parties, as necessary.
• Coordinate and arrange all trip logistics for crew and passengers as required including, but not limited to, catering, hotels, ground transportation, and airline services.
• Ensure all crewmembers and trips are scheduled in accordance with the FARs, Wheels Up Flight Control Operations Manual, Flight Operations Manual, department guidelines, and Company policies and procedures.
• Coordinate daily flight schedule to ensure each segment meets all company and FAR requirements including but not limited to crew currency, crew qualifications, crew duty requirements, aircraft airworthiness, and that all weather requirements are met.
• Communicate managed aircraft maintenance requirements and controlled fleet owner trips with Maintenance Control and Owner Services.
• Create, update, and archive FOS records, including, but not limited to, aircraft, company, passenger, vendor, personnel, and documents.
• Assist with training other Flight Control employees as assigned by the Manager of Flight Control; create training courseware as needed.
• Assist with OCC administrative tasks including, but not limited to, crewmember subscription management, Border Overflight Exemption, Master Crew List, and DAASP.
• Assist with creating, updating, and executing checklists related to member, owner, crewmember, and Flight Control personnel on-boarding and exits.
• Perform other duties as assigned by the OCC Shift Leads, Manager of Flight Control, or higher authority.
• Must be highly knowledgeable of the Wheels Up Flight Control Operations Manual, Flight Operations Manual, FAA and International Regulations, Company Operations Specifications, Company Policies and Procedures, and other pertinent information relating to duties.

Benefits

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance through WellCents
• A variety of additional programs and services in support of your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED