Flight Communications Specialist

Corewell Health•Grand Rapids, MI
•Onsite

About The Position

The Flight Communications Specialist coordinates patient transports and maintains consistent communications among flight crews, hospitals, and EMS. The specialist follows aircraft on missions using computer-aided tools and/or manual sectional charts, initiates emergency action plans in the event of an incident or accident, and completes required documentation. Aero Med and North Flight Aero Med provide scene flight services, interfacility transports, and specialty transports, including neonatal, intra-aortic balloon pump, ventricular assist device, and extracorporeal membrane oxygenation transports. Their medical teams consist of two certified flight registered nurses with paramedic certifications and specialize in caring for and transporting critically ill patients. Teams have extensive training and experience in drip, ventilator, and airway management. Aero Med is based in Grand Rapids, Michigan, and operates an S76 helicopter. North Flight Aero Med is based in Traverse City, Michigan, and operates an S76 helicopter and a King Air 200 fixed-wing aircraft. This is a full-time, day-shift position scheduled for 36 hours per week, from 5:45 a.m. to 5:45 p.m., Monday through Friday, with every other weekend required. The primary location is the Aero Med Base in Grand Rapids, Michigan.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of relevant experience.
  • EMS or EMS dispatch experience.

Nice To Haves

  • Bachelor's degree.
  • Michigan paramedic license.

Responsibilities

  • Coordinate patient transports.
  • Maintain consistent communications between flight crews, hospitals, and/or EMS.
  • Follow aircraft on missions using computer-aided tools and/or manual sectional charts.
  • Initiate emergency action plans in case of an incident or accident.
  • Complete required documentation.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
  • Optional identity theft protection, home and auto insurance, and pet insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
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