Flight Attendant

Southwest Airlines • Dallas, TX

1d • Onsite

About The Position

Step into a career that takes you places—literally and figuratively—as a Southwest Airlines Flight Attendant! In this dynamic role, you’ll be the Heart of our legendary Hospitality, ensuring every Customer feels safe, comfortable, and genuinely cared for from takeoff to touchdown. You’ll deliver sky-high Customer Service with a smile, manage in-flight safety procedures, and create memorable experiences that keep Customers coming back. With competitive pay, travel perks, and Culture built on kindness and opportunity, this is more than a job—it’s a career with Heart.

Requirements

• Must be able to read documents, follow instructions, learn and understand emergency and Company procedures, rules and regulations
• Must have the ability to comprehend and keep abreast of information pertinent to the job such as special promotions and new procedures
• Must successfully complete initial and recurrent training programs
• Must be aware of hazardous situations and be able to provide a leadership role in emergencies as needed
• Works under tight time constraints to assure service on flights of short duration and quick turnaround of flights and on-time departures
• Ability to work well with others as part of a team
• Excellent verbal communications and interpersonal skills
• Must have the ability to work well with the public on a constant basis handling demanding/difficult Customers
• Ability to work rotating shift work, and/or overtime and travel on a constant basis
• Must demonstrate SWA Culture on a daily basis
• High School Diploma or GED
• No experience required
• Must be authorized to work in the U.S. and not require Southwest Airlines to sponsor now or in the future
• Must have a valid passport with the ability to travel in and out of the United States without restriction
• Must meet all regulatory criteria to obtain and maintain a CREW badge designation; this position requires successful and continuous enrollment in Rap Back
• Must be able to lift and/or lower objects weighing up to 20 pounds, such as carry-on baggage, into/from overhead bins without assistance.
• Must be able to lift and/or lower and carry objects weighing up to 100 pounds (such as emergency life rafts) with assistance.
• Must be able to reach above your head with arms fully extended to operate aircraft overhead bins and manipulate objects such as emergency equipment and luggage
• Must be able to bend down to the ground and assume a squatting position with knees touching the ground, in order to arm and disarm an aircraft door, to perform CPR/ First Aid, or other emergency tasks
• Must be able to perform an emergency water evacuation that requires you to jump into water with a life vest and climb into raft
• Must be able to lift, balance and carry a full drink tray while walking down an aisle, and walk and stand for significant periods of time
• Must be able to expeditiously move through the cabin aisle and exits in emergency and non-emergency situations
• Must be able to fit quickly through the overwing window exit, and fit into a jumpseat harness without modification, including closure without a seatbelt extension
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be able to comply with the Company attendance standards described in labor agreements and/or established guidelines
• Must be at least 20 years of age.

Nice To Haves

• Foreign language skills are preferred, but not required

Responsibilities

• Responsible for providing Legendary Customer Service to passengers desiring to travel by performing or assisting in the performance of all safety, passenger service, and cabin preparation duties
• Provides Customers with safety information to ensure onboard safety compliance with government and Company regulations
• Provides leadership, direction, and assistance during an emergency, including aircraft evacuation, administering first aid to ill or incapacitated Customers, and unusual incidents (bomb threats, hijackings, delayed flights, severe weather conditions, turbulent flights, etc.)
• Serve beverages and snacks to Customers, collecting appropriate payments for alcoholic beverages and accounting for such receipts.
• Works under hazardous conditions handling emergencies
• Works in aircraft aisles and galleys, standing, reaching (extending in front of body and above head), walking, kneeling, and stooping for periods of long duration, and sitting for take off and landing
• Works independently without constant supervision and observation
• Work must be performed in accordance with established guidelines, procedures, and performance standards
• Reads and interprets service and emergency instructions and communicates information to Customers and Crew
• Operates mechanical equipment and safety equipment to include: stairs, oxygen systems, aircraft doors (pushing and pulling), evacuation slides, fire extinguishers, life rafts, galley equipment, communication equipment, and lighting systems
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

Benefits

• Starting pay of $31.67 per trip for pay (TFP) after passing initial training, as defined in the collective bargaining agreement; with opportunities for future increases per the applicable contractual wage scale based on time in position.
• Opportunities for additional pay such as applicable RIGS for specified flying per the collective bargaining agreement.
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment.
• You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees