Flex Retail Security Officer

Andy Frain Services•Corte Madera, CA

2d•Onsite

About The Position

The Flex Retail Security Officer helps maintain a safe and welcoming environment for customers, employees, and vendors at The Village at Corte Madera in Corte Madera, California. The role requires attention to detail, professionalism, and a customer-first mindset. Duties may vary based on site needs, and the officer must be reliable and committed to maintaining a safe environment. Hours vary based on staffing needs. Availability for multiple shifts, including weekends and holidays, is required, as is the ability to cover shifts at a moment’s notice. The position pays $21.63 per hour.

Requirements

Strong customer service and communication skills.
Ability to stay alert and respond calmly in emergency situations.
Reliable, punctual, and able to follow directions.
Ability to write clear and accurate reports.
Professional appearance and demeanor.
Active Guard Card.
Driver’s License.
Ability to cover shifts at a moment’s notice.
Ability to stand, walk, and sit for extended periods.
Ability to lift and carry 25 pounds or more.
Availability for multiple shifts, including weekends and holidays.

Nice To Haves

Prior security or customer-facing experience.
Familiarity with CCTV, alarms, or access control systems.
High level of attentiveness and situational awareness.
Dependable and team-oriented.
Able to multitask and work in a fast-paced environment.
Strong work ethic with a sense of urgency.

Responsibilities

Patrol assigned areas or maintain a fixed post to monitor activity.
Control access points and manage pedestrian and vehicle traffic.
Identify and report suspicious activity, incidents, or safety concerns.
Respond to alarms, emergencies, and on-site incidents.
Monitor CCTV cameras and security systems.
Complete daily activity logs, incident reports, and required documentation.
Maintain awareness of surroundings at all times.
Follow post orders, company policies, and safety procedures.
Maintain knowledge of emergency response protocols.
Inspect the property for safety risks, including fire hazards and equipment issues.
Support loss prevention and recommend safety improvements.
Greet and assist customers, employees, and visitors professionally.
Provide directions and support as needed.
Maintain a visible, approachable presence on-site.
Arrive on time in full uniform and ready to work.
Stay engaged and proactive throughout the shift.
Follow safety, training, and compliance requirements.