Flex Parking Garage Attendant

Comstock•Washington, DC
•$18 - $20

About The Position

The Valet Parking Attendant provides attentive, friendly, and efficient service to customers, tenants, and guests at Reston Station. The role is responsible for safely and promptly parking and retrieving vehicles and assisting guests upon arrival and departure. Attendants assess and document vehicle damage before taking a vehicle, record vehicle locations, explain parking rates and retrieval procedures, and report accidents to the manager on duty. The position also includes maintaining a safe, clean, and neat work environment, completing small cleaning or maintenance tasks as requested, and filling in for front-line associates when needed.

Requirements

  • At least 1 year of experience in a customer-service-related field.
  • High school diploma or GED and 3 years of driving history.
  • Valid, unrestricted driver's license with no major infractions; must be able to present the most recent driving record.
  • Ability to perform basic math involving American currency, understand rates based on elapsed time, and understand 24-hour and military time systems.
  • Ability to drive both manual and automatic vehicles, including a stick shift.
  • Fluent in spoken, written, and read English.
  • Must be legally able to work in the United States.
  • Must pass background and drug screenings.
  • Must meet immunization or health screening requirements.
  • Professionalism, excellent communication and interpersonal skills, customer-service orientation, and attention to detail.
  • Credibility, trustworthiness, integrity, accountability, and commitment to excellence.
  • Positive, can-do attitude and ability to contribute to growth and innovation.
  • Customer-focused and results-oriented approach, with desire to continuously learn and develop.
  • Ability to establish strong working relationships in a team setting.
  • Ability to multitask and prioritize tasks with attention to detail in a fast-paced environment.
  • Self-directed ability to work independently with minimal supervision.
  • Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and reach.
  • Ability to push, pull, or lift up to 50 pounds.
  • Ability to perform continuous repetitive motions.
  • Ability to work in variable temperatures, including extreme heat or cold; variable noise levels; indoor and outdoor settings; and around fumes, hazards, dust, mite hazards, chemicals, and bio-hazards.

Responsibilities

  • Operate vehicles safely and comply with traffic regulations.
  • Provide professional, courteous service to customers, tenants, and guests; acknowledge, greet, and welcome them according to appropriate protocols.
  • Assist customers, tenants, and guests with loading and unloading belongings as needed.
  • Park and retrieve guest vehicles safely and responsibly.
  • Assess and document vehicle damage before taking a vehicle.
  • Accurately record the location of all valeted vehicles.
  • Explain parking rates and retrieval procedures upon arrival.
  • Immediately report accidents to the manager on duty.
  • Maintain a safe, clean, and neat work environment by following standards and procedures.
  • Complete small cleaning or maintenance tasks according to company checklists when requested by management.
  • Fill in for front-line associates during their absences when requested.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Life insurance
  • Opportunities for advancement within the expanding portfolio
  • Annual professional development funds
  • Free parking and EV charging
  • Parental leave program
  • Friendly, collaborative work environment
  • May be eligible to participate in a discretionary annual incentive program
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