FLEX GXP Support Agent
Marriott•Bethesda, MD
•$26 - $36•Remote
About The Position
This position is responsible for all GXP support, ensuring optimal operations across assigned properties. The GXP Agent works closely with on-property teams to uphold service standards, streamline communication, and maximize operational efficiency.
Requirements
- Minimum of 2 years of relevant experience in a business-related role (e.g., hotel operations, inventory management, business analytics, or customer service)
- Strong organizational, analytical, and communication skills
- Ability to work independently in a remote environment while maintaining high productivity
- Flexibility to support weekend and holiday coverage as needed
Responsibilities
- Manage room inventory and execute daily room assignments for designated properties
- Coordinate closely with front office, housekeeping, and sales departments to ensure accurate room blocking and guest accommodation
- Monitor special requests, VIP arrivals, and group room blocks to ensure proper execution
- Analyze occupancy trends and adjust room assignments to support operational goals
- Maintain consistent communication with on-property teams and APRC leadership
- Accurately document daily activity and deliverables in internal systems
- Identify and escalate operational issues and opportunities for improvement
- Other responsibilities as needed
Benefits
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
- Paid sick leave
- PTO balance accrual
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
