Fleet Technology & Systems Manager

RXO, Inc. • Southfield, MI

25d • $95,000 - $105,000

About The Position

As the Fleet Technology & Systems Manager you will lead the strategy, optimization, and support of RXO Dedicated Transportation’s operational technology ecosystem. Working cross-functionally with operations, technology teams, vendors, and business leaders, you will drive application performance, user adoption, data visibility, and continuous improvement initiatives. This role serves as a key partner to Dedicated Operations, ensuring technology solutions support business objectives, operational excellence, and scalable growth.

Requirements

• Bachelor's degree in Business, Supply Chain, Information Technology, Engineering, or a related field, or equivalent related work experience
• Experience supporting business applications, operational technology platforms, or logistics systems
• Experience leading system implementations, technology projects, or process improvement initiatives
• Strong analytical, project management, and problem-solving skills
• Experience managing cross-functional stakeholder relationships and driving business outcomes
• Proficiency with Microsoft Office applications and reporting tools

Nice To Haves

• Experience with Transportation Management Systems (TMS), fleet management applications, or logistics technology platforms
• Experience with TMW Operations, Samsara, Trimble FleetHub, TMT Fleet Maintenance, or similar operational systems
• Experience with data analytics, reporting solutions, application support, or business systems management
• Experience supporting dedicated transportation, truckload, LTL, intermodal, drayage, fleet maintenance, warehouse management, or yard management operations
• Knowledge of API integrations, system interfaces, and application connectivity concepts
• Experience leading change management and user adoption initiatives
• PMP, Lean Six Sigma, Agile, or related professional certification
• Experience leveraging emerging technologies, automation tools, or artificial intelligence solutions to improve business processes
• Demonstrated ability to influence cross-functional teams and drive strategic technology initiatives

Responsibilities

• Develop and execute application strategies aligned with operational and organizational goals
• Establish technology roadmaps and prioritize enhancements based on business needs and user feedback
• Serve as the primary liaison between Operations, Technology, Account Management, and third-party vendors
• Lead system implementations, upgrades, integrations, migrations, and optimization projects
• Define project scope, requirements, timelines, risks, and success metrics while managing project execution
• Coordinate testing, user acceptance testing, deployment activities, and post-launch support
• Analyze operational workflows and identify opportunities for automation, visibility, and efficiency improvements
• Develop and leverage dashboards, KPIs, scorecards, and reporting tools to support operational decision-making
• Investigate application and business system issues, determine root causes, and drive resolution efforts
• Manage vendor relationships, escalations, enhancement requests, and stakeholder communications
• Support training, documentation, change management, and user adoption initiatives
• Mentor application support team members and lead cross-functional project teams
• Drive continuous improvement efforts that enhance service, productivity, operational performance, and customer outcomes

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior