Oversees the development/implementation and support of all enterprise software applications as well as special-purpose solutions, in a multi-platform environment. Responsible for activities of supervised personnel, including customer service, product quality, and timely completion of tasks. Monitors status, deliverables, timelines, and budget for all software implementation and upgrade projects in workgroup. Working with IT Project Management Office, evaluates user requirements, analyzes and determines specific solutions, recommends solutions to use, and assures the development and implementation of these solutions in a timely, cost-effective manner. Develops good working relationships with vendors to establish effective communication utilized throughout all procurement and support related tasks. Participates in preparing, reviewing and making recommendations on behalf of IT for Requests for Proposals (RFPs), statements of work, and agreements related to software acquisitions, enhancements and upgrades. Responsible for hiring, evaluation, and discipline of assigned staff. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree