Fleet Support

The Brick • Mississauga, ON

2d • Onsite

About The Position

The Brick is actively seeking to expand our Fleet support team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous Fleet division! We are currently seeking an enthusiastic and organized Support Representative with a passion for customer service to join our team at The Brick's delivery department!

Requirements

• Proficient computer and keyboarding skills (MS Office, email, etc.)
• Excellent communication skills, both verbal and written
• Strong multitasking with an emphasis on attention to detail
• Proven ability to work in a fast-paced, team oriented environment
• Flexibility to work a variety of shifts, including evenings and weekends, as required
• High school diploma or equivalent

Nice To Haves

• Bilingual language skills (English & French) are an asset
• Previous experience in a call centre or customer service environment is an asset

Responsibilities

• Provide courteous, prompt and professional service to drivers and customers over the phone
• Resolve customer concerns and respond to their inquiries
• Address and record customer absences, product damage and customer resets
• Process routine clerical transactions in-between phone calls

Benefits

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees