Fleet Support Engineer (Associate or Experienced)
About The Position
Boeing Commercial Airplanes is seeking a flight operations Fleet Support Engineer (Associate or Experienced) to join our Flight Operations – Customer Support team in Seal Beach, California. The successful candidate is a qualified and highly motivated individual who will support safe, efficient, and compliant flight operations of the Global Boeing fleet. As part of the Flight Operations – Customer Support team you will manage complex work in a fast paced and multifaceted environment and have the opportunity to work with both internal and external stakeholders to deliver world class support to our airline customers and the flying public. Our teams are currently hiring for a broad range of experience levels including Associate and Experienced Fleet Support Engineers.
Requirements
- Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry
- 2 or more years' related work experience
- Ability to travel domestically and internationally
- Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.
- Post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Nice To Haves
- 5 or more years' related work experience
- Familiarity with Boeing flight operations, performance software and commercial airplane performance
- Ability to summarize results; develop conclusions and recommendations based on relevant data sources
Responsibilities
- Responds to customer inquiries on subjects including Master Minimum Equipment List (MMEL) and Dispatch Deviation Guide (DDG), Flight Crew Procedures (FCOM/QRH, FCTM), and ferry flight requests
- Provides on and off hours support to Boeing’s 24-hour Operations Center for ferry flight requests and other time-critical customer inquiries related to flight operations
- Conducts fast-paced, high-level research into customer inquiries, using resourcefulness to identify solutions and actionable next steps
- Coordinates with and integrate engineering teams and technical pilots to develop detailed responses
- Documents work with good technical details so that others can use this information to efficiently develop similar future customer responses
- Champions improvements to technologies, tools, and processes to enhance technological readiness and reduce cycle time and cost
- Assists in training others in work processes and work products
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
- relocation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
