Fleet Support Engineer (Associate or Experienced) (Flight Operations)
About The Position
Fleet Support Engineer (Associate or Experienced) (Flight Operations) Company: The Boeing Company Boeing Commercial Airplanes is seeking a flight operations Fleet Support Engineer (Associate or Experienced) to join our Flight Operations – Customer Support team in Seal Beach, California . The successful candidate is a qualified and highly motivated individual who will support safe, efficient, and compliant flight operations of the Global Boeing fleet. As part of the Flight Operations – Customer Support team you will manage complex work in a fast paced and multifaceted environment and have the opportunity to work with both internal and external stakeholders to deliver world class support to our airline customers and the flying public. Position Responsibilities: Responds to customer inquiries on subjects including Master Minimum Equipment List (MMEL) and Dispatch Deviation Guide (DDG), Flight Crew Procedures (FCOM/QRH, FCTM), and ferry flight requests Provides on and off hours support to Boeing’s 24-hour Operations Center for ferry flight requests and other time-critical customer inquiries related to flight operations C onducts fast-paced, high-level research into customer inquiries, using resourcefulness to identify solutions and actionable next steps Coordinates with and integrate engineering teams and technical pilots to develop detailed responses Documents work with good technical details so that others can use this information to efficiently develop similar future customer responses Champions improvements to technologies, tools, and processes to enhance technological readiness and reduce cycle time and cost Assists in training others in work processes and work products This position is expected to be 100% onsite. The selected candidate will be required to work onsite in Seal Beach, California.
Requirements
- Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
- 3 or more years of experience in Engineering
- Ability to travel domestically and internationally
Nice To Haves
- 5 or more years of experience in Engineering
- Familiarity with Boeing flight operations, performance software and commercial airplane performance
- Ability to summarize results; develop conclusions and recommendations based on relevant data sources
Responsibilities
- Responds to customer inquiries on subjects including Master Minimum Equipment List (MMEL) and Dispatch Deviation Guide (DDG), Flight Crew Procedures (FCOM/QRH, FCTM), and ferry flight requests
- Provides on and off hours support to Boeing’s 24-hour Operations Center for ferry flight requests and other time-critical customer inquiries related to flight operations
- C onducts fast-paced, high-level research into customer inquiries, using resourcefulness to identify solutions and actionable next steps
- Coordinates with and integrate engineering teams and technical pilots to develop detailed responses
- Documents work with good technical details so that others can use this information to efficiently develop similar future customer responses
- Champions improvements to technologies, tools, and processes to enhance technological readiness and reduce cycle time and cost
- Assists in training others in work processes and work products
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
