Fleet Support Administrator

SIXT•Miami, FL

About The Position

As a Fleet Support Administrator at SIXT, you welcome customers, guide them through their rental journey, and help ensure vehicles are ready for the road. You support a seamless, professional customer experience while maintaining efficient branch operations and SIXT's premium brand standards. The role includes customer-facing rental transactions as well as fleet inventory, vehicle preparation, repair coordination, and maintenance scheduling. The position offers flexible hours and a starting salary of $18.50 per hour.

Requirements

At least 1 year of customer service experience; sales, service, or hospitality experience is ideal.
High school diploma or GED.
At least 18 years old.
Valid driver's license and clean driving record.
Authorized to work in the United States.
Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
Excellent communication skills and ability to work as a team player in a fast-paced environment and coordinate across departments.
Highly organized, with strong analytical abilities to manage fleet inventory, repair schedules, work orders, and documentation and deliver data-driven insights.
Availability to work up to 40 hours per week, including day or evening shifts and weekends.

Nice To Haves

Background in sales, service, or hospitality.

Responsibilities

Welcome customers professionally and direct them to appropriate stations while maintaining an efficient flow and a clean, organized front-of-house area.
Verify customer documents and driver's license validity, help customers select vehicles, and handle vehicle exchanges to meet business needs.
Offer additional products and services, answer customer questions and concerns, finalize rental agreements, confirm documents, explain charges, and provide accurate receipts.
Complete vehicle return transactions by inspecting vehicles for damage, fuel levels, and mileage; advise customers of final charges and direct issues to appropriate channels.
Conduct daily inventory checks and manage vehicle availability.
Coordinate repairs with dealerships and body shops, schedule maintenance, obtain estimates, and generate purchase orders.
Prepare new vehicles for rental by adding documentation, decals, and tags, and entering vehicles into the inventory system.
Oversee vehicle disposal preparation and ensure personal belongings are removed from returned vehicles.

Benefits

Healthcare coverage, including medical, dental, and vision insurance.
Life insurance, critical illness coverage, and hospital indemnity coverage.
Pet insurance.
401(k) plan.
Paid time off and sick leave.
Time and a half for working on public holidays.
Performance-based bonus plan.
Employee Assistance Program.
Employee-only rental rates, family rental options, and exclusive employee discounts.
Uniform with weekly dry cleaning.