Fleet Support Adiministrator

SIXT•Chicago, IL

13d•Onsite

About The Position

Are you a people person with a passion for delivering premium experiences and keeping operations running like a well-oiled machine? As a Fleet Support Administrator at SIXT, you'll be the face of our brand, welcoming customers, guiding them through their rental journey, and ensuring every vehicle is ready for the road. From the moment a customer walks through the door to the moment they drive away, you'll play a vital role in making it seamless, professional, and memorable. Enjoy flexible hours, endless growth opportunities, and a starting salary of $25.20 per hour.

Requirements

At least 1 year of customer service experience, ideally with a background in sales, service, or hospitality, and a genuine passion for creating memorable guest experience.
Highly organized with strong analytical abilities, capable of managing fleet inventory, repair schedules, work orders, and documentation while delivering data-driven insights.
Hold a high school diploma or GED.
At least 18 years old.
Hold a valid driver's license with a clean driving record.
Authorized to work in the United States.
Basic computer navigation skills and familiarity with Microsoft Office applications such as Excel.
Excellent communication skills and thrive as a team player in a fast-paced environment, coordinating effectively across departments with a positive attitude.

Nice To Haves

Ideally with a background in sales, service, or hospitality

Responsibilities

Welcome every customer with a professional, friendly attitude, directing them to appropriate stations and maintaining efficient flow while ensuring a clean, organized front-of-house presence that reflects SIXT's premium brand standards.
Verify customer documents, check driver's license validity, and assist customers in selecting the right vehicle while handling exchanges to meet business needs.
Offer additional products and services such as prepaid fuel and toll passes, address customer questions and concerns, and finalize rental agreements by confirming documents and explaining charges with accurate receipts.
Complete return transactions by inspecting rental vehicles for damage, fuel levels, and mileage, advising customers on final charges while discreetly handling findings and directing issues to appropriate channels.
Perform daily inventory checks, manage vehicle availability, coordinate with dealerships and body shops for repairs, and schedule maintenance while obtaining estimates and generating purchase orders.
Prepare new vehicles for rental by adding documentation, decals, and tags, enter them into the inventory system, oversee vehicle disposal preparation, and ensure personal belongings are removed from returned vehicles.